Sports Betting Shop Customer Service Manager

Entain plc; Grays; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading betting company in the UK seeks a Retail Customer Service Manager for their Grays shop. The ideal candidate should have a passion for sports and exceptional customer service skills. Responsibilities include delivering top customer service, managing cash transactions, and ensuring high shop standards. This role offers a flexible scheduling with an average of 17 hours per week, including evenings and weekends. If you're looking to launch a winning career, this position is for you.

Qualifications

• Passion for great customer service and building positive relationships.
• Ability to handle customer complaints with empathy.
• Willingness to work flexible hours, including weekends.

Responsibilities

• Deliver outstanding customer service.
• Process customer transactions including cash handling.
• Maintain high shop standards.

Skills

Outstanding customer service

Empathy and problem-solving skills

Cash handling

Job description

A leading betting company in the UK seeks a Retail Customer Service Manager for their Grays shop. The ideal candidate should have a passion for sports and exceptional customer service skills. Responsibilities include delivering top customer service, managing cash transactions, and ensuring high shop standards. This role offers a flexible scheduling with an average of 17 hours per week, including evenings and weekends. If you're looking to launch a winning career, this position is for you.