Sports Betting Retail: Customer Service Lead

Entain; Barnsley; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading sports betting company in Barnsley is seeking a Retail Customer Service Manager. You will deliver outstanding customer service and assist customers with transactions in a dynamic betting shop environment. This part-time role requires strong communication skills and a passion for customer satisfaction. Working hours will be 20 hours weekly, including weekends. Great benefits are offered, alongside a competitive salary of £12.50 per hour.

Benefits

Pension Scheme

Discounts with retailers

Healthcare and wellbeing support

Development opportunities

Optional overtime

Qualifications

• Must be 18 years of age or over to work in betting shops.
• Passion for delivering great customer service.
• Ability to deal with challenging situations calmly.

Responsibilities

• Deliver outstanding customer service.
• Process customer transactions including cash handling.
• Help demonstrate products and betting terminals to customers.

Skills

Customer Service

Communication

Problem-Solving

Teamwork

Cash Handling

Job description

A leading sports betting company in Barnsley is seeking a Retail Customer Service Manager. You will deliver outstanding customer service and assist customers with transactions in a dynamic betting shop environment. This part-time role requires strong communication skills and a passion for customer satisfaction. Working hours will be 20 hours weekly, including weekends. Great benefits are offered, alongside a competitive salary of £12.50 per hour.