Specialist Progression Coach - Empower Lives & Employment

Serco Limited; Wolverhampton; Hybrid; GBP 31,000 - 32,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Contributory pension scheme

Internal training & qualifications

Employee assistance programme

Job summary

Serco Limited is hiring a Specialist Progression Coach in the Black Country area (Wolverhampton, Sandwell, Dudley, Walsall, Telford & Wrekin). This field-based role combines remote and on-site work to support participants with long-term health conditions or disabilities towards sustainable employment.

You will manage caseloads, deliver tailored coaching, conduct needs assessments, and connect clients with health, wellbeing, training, and employment services.

Qualifications

• Experience coaching, motivating, or supporting individuals to achieve positive outcomes.
• Understanding barriers faced by people with disabilities or health conditions when seeking employment.
• Strong relationship-building with participants, employers, and partners.

Responsibilities

• Manage a caseload of participants with tailored coaching and support.
• Complete holistic needs assessments and develop personalised action plans.
• Identify barriers to employment and connect with health, wellbeing and training services.
• Deliver one-to-one employability coaching, CV support, and interview prep.
• Build relationships with local employers to create inclusive opportunities.
• Ensure services meet contract requirements and quality standards.

Skills

Coaching

Motivation

Support

Driving licence

Job description

Serco Limited is hiring a Specialist Progression Coach in the Black Country area (Wolverhampton, Sandwell, Dudley, Walsall, Telford & Wrekin). This field-based role combines remote and on-site work to support participants with long-term health conditions or disabilities towards sustainable employment.

You will manage caseloads, deliver tailored coaching, conduct needs assessments, and connect clients with health, wellbeing, training, and employment services.