Field Progression Coach: Empower Careers (Remote)

Serco Limited; Swansea; Hybrid; GBP 31,000 - 32,000; Full time

Benefits offered by this job

25 days holiday

Pension scheme

Internal courses and qualifications

Employee Assistance Programme

Discounts across retailers

Volunteer day

Staff networks

Job summary

Serco Limited in Swansea is seeking a Specialist Progression Coach to support unemployed participants with long-term health conditions, disabilities, or mental health challenges. You will provide person-centred coaching to help rebuild confidence and develop employability skills, supporting progression toward sustainable work.

The role combines field-based duties with remote and on-site work, offering a fixed-term contract of 15 months, full-time hours and a salary of £31,000 to £32,000 plus

Qualifications

• Experience coaching, motivating, or supporting individuals to achieve positive outcomes.
• Strong communication skills and ability to build trust with participants and partners.
• Full UK driving licence and own vehicle.

Responsibilities

• Manage a caseload of participants with tailored coaching throughout their employment journey.
• Complete holistic needs assessments and develop personalised action plans.
• Identify barriers to employment and connect participants to health, wellbeing, training, and support services.
• Deliver one-to-one employability coaching including CV support, job searching, and interview prep.
• Build relationships with local employers to identify inclusive opportunities.
• Promote health and wellbeing and ensure services meet contract requirements.

Skills

Coaching experience

Communication skills

Driving licence

Independent work

Job description

Serco Limited in Swansea is seeking a Specialist Progression Coach to support unemployed participants with long-term health conditions, disabilities, or mental health challenges. You will provide person-centred coaching to help rebuild confidence and develop employability skills, supporting progression toward sustainable work.

The role combines field-based duties with remote and on-site work, offering a fixed-term contract of 15 months, full-time hours and a salary of £31,000 to £32,000 plus