Spanish Speaking Customer Service Advisor

Euro London Appointments; United Kingdom; Hybrid; GBP 24,000; Full time

Job summary

A leading recruitment agency is seeking a Spanish Speaking Customer Service Advisor based in Nottingham. This hybrid position entails managing customer orders, coordinating deliveries, and solving queries while providing excellent service. Candidates must be fluent in both Spanish and English and possess strong problem-solving and communication skills. The role offers a full-time permanent contract with competitive salary and benefits, and you will work in a supportive team environment.

Qualifications

• Fluency in Spanish and English is mandatory.
• Ability to communicate effectively with diverse individuals.
• Experience in customer service roles is a plus.

Responsibilities

• Manage and process customer orders accurately.
• Coordinate deliveries and returns, resolving issues promptly.
• Communicate with internal departments to meet customer expectations.
• Build strong relationships with business clients.

Skills

Fluent in Spanish

Fluent in English

Problem-solving

Teamwork

Job description

Job Description

Spanish Speaking Customer Service Advisor

Location : Nottingham (Hybrid 2 days in the office, 3 days working from home)

Salary : £24,000 per annum

Contract : Full-time, Permanent

Hours : Monday to Friday, 8am 4pm or 9am 5pm

We re looking for a Spanish Speaking Customer Service Advisor to join a collaborative and fast-moving international team based in Nottingham. You ll support a range of business customers, ensuring excellent service delivery across order management, logistics coordination, and after-sales care.

This is a fantastic opportunity for someone fluent in Spanish and English who enjoys problem-solving, communicating with people from different backgrounds, and working in a team that values professionalism and positivity.

Key Responsibilities

• Manage and process customer orders accurately and efficiently.
• Coordinate deliveries and returns, ensuring issues are resolved promptly.
• Communicate clearly with internal departments (credit control, planning, logistics, and sales) to ensure customer expectations are met.
• Build strong relationships with business clients, keeping them informed on product updates, availability, and promotions.

Handle and resolve customer queries, ensuring the best possible outco...