Spanish and Italian speaking Export Customer Service Executive

The Language Business; Greater London; On-site; GBP 30,000; Full time

Job summary

A leading exporter in luxury goods is seeking a Spanish and Italian speaking Customer Service Executive based in South West London. This role involves providing full B2B support to clients, handling inquiries, and monitoring export operations. Candidates must be fluent in Spanish and have a good knowledge of Italian, alongside previous customer service experience. Join a friendly team and contribute to delivering excellent customer service in the luxury market.

Benefits

Negotiable salary based on experience

Benefits included

Qualifications

• Fluent Spanish is essential plus a good level of Italian.
• Previous customer service experience is essential.
• Clear and confident communication skills required.

Responsibilities

• Offer full B2B support to Spanish and Italian speaking clients.
• Place customer orders for products.
• Advise customers about queries and find solutions.

Skills

Fluency in Spanish

Knowledge of Italian

Previous customer service experience

Effective communicator

Team player

Ability to work independently

Effective at prioritising

Job description

SPANISH AND ITALIAN SPEAKING CUSTOMER SERVICE EXECUTIVE

Fluent Spanish is essential plus a good level of Italian.

LOCATION

South West London (zone 3) - THIS ROLE IS BASED IN THE OFFICE MONDAY TO FRIDAY

SALARY

c. £30,000 pa, possibly negotiable depending on languages and skills.

COMPANY AND BACKGROUND

Our client is a world leading exporter of some of the world’s most recognised brands in the luxury goods sector.

JOB RESPONSIBILITIES

This is a fantastic opportunity to join a fairly small but very friendly and supportive international customer service team as their Spanish and Italian speaking Export Customer Service Executive.

You will be responsible for offering full B2B support to Spanish and Italian speaking clients, agents and distributors and will include the following duties and responsibilities:

• Placing customer orders for products
• Advising customers of queries on orders and finding solutions for them
• Dealing with customer complaints
• Liaising with courier and freight companies
• Monitoring the efficiency of the export operations in the territories you are responsible for
• Providing support to the Export Sales Teams for other markets and language when necessary

CANDIDATE EXPERIENCE / SKILLS

• Fluency in Spanish is essential plus a good knowledge of Italian
• Previous customer service experience or administrative experience is essential
• A clear and confident communicator
• A good team player but also able to work independently
• Effective at prioritising and able to work to deadlines and under pressure

SALARY

c. £30,000 pa (possible negotiable depending on experience) plus benefits.

WORKING HOURS

Monday to Friday (35 hour week).

CONTACT: Lisa Grimes