Spa Host

David Lloyd Clubs; City Of London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading premium health and wellness group in London seeks a passionate Spa Host to join their team. In this role, you will welcome members, explain the benefits of spa therapies, and maintain high cleanliness standards. Ideal candidates will have experience in premium customer service, a passion for health, and excellent communication skills. Enjoy benefits like free club membership and discounts on services.

Benefits

Free Club Membership for you and your family

50% Discount on food and drinks

Discounts on swimming, tennis lessons, and personal training

Opportunities for career advancement

Wagestream App: Get paid on demand

Access to our Benefits Suite

Qualifications

• Experience within a premium customer service environment.
• A passion for health and wellbeing.
• Excellent communication and team collaboration skills.
• Self-starter who takes pride in member experiences.

Responsibilities

• Welcome members to the spa and explain therapy room benefits.
• Ensure spa cleanliness and premium standards.

Skills

Premium customer service experience

Passion for health and wellbeing

Great communication and collaboration skills

Self-starter attitude

Job description

Overview

Would you like to join Europe\'s leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the lookout for a passionate Spa Host to join our team!

As David Lloyd Clubs, we are more than a gym. We pride ourselves on giving our members the opportunity to relax and unwind in our premium spa retreats, whether that be after a tough workout in our state-of-the-art gyms, enjoying one of our signature exercise classes, or spending the day rewinding after a tough week at the office.

As a Spa Host you will be acting as an ambassador for our spa retreats, welcoming members, ensuring they understand the health and wellbeing benefits of each therapy room, and ensuring that the spa is always clean and tidy to the standards you would expect from a premium environment.

Our Team Members are at the heart of what we do. This is why we ensure everyone working at David Lloyd Clubs feels a sense of belonging and thrives physically and mentally.

Responsibilities

• Welcome members to the spa and explain the health and wellbeing benefits of the therapy rooms.
• Ensure the spa area is clean and tidy to premium standards.

Benefits

• Free Club Membership for you and your family
• 50% Discount on food and drinks
• Discounts on swimming, tennis lessons, and personal training
• Opportunities for career advancement through internal training and development
• Wagestream App: Get paid on demand
• Access to our Benefits Suite

About you

As part of the Spa team, we are looking for someone who:

• Has experience within a premium customer service environment
• Has a passion for all things health and wellbeing
• Has great communication and collaboration skills
• Is a self-starter who takes pride in delivering a great quality experience to our members

Join us and help us create a thriving and inclusive culture. Together, we\'re more than a club!