Spa Attendant

Exclusive Hotels; Bagshot; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A luxury hotel and spa in Bagshot, UK is seeking a Spa Attendant to support the operation of spa facilities. The ideal candidate will have strong attention to detail and a professional demeanor. Responsibilities include maintaining cleanliness, preparing areas for operation, and assisting guests. The role offers competitive pay, free meals while on duty, and access to gym facilities. Join a supportive team dedicated to wellbeing and exceptional guest experiences.

Benefits

Competitive pay

50% discount on Food & Beverage

Free meals while on duty

Free access to on-site gym

Opportunities for growth and learning

Qualifications

• Strong attention to detail with pride in maintaining high cleanliness standards.
• Calm, professional, and guest-focused approach.
• Reliably and independently able to handle tasks.

Responsibilities

• Maintain cleanliness and presentation of spa facilities.
• Prepare spa areas for daily operation.
• Assist guests with enquiries and provide a professional presence.

Skills

Attention to detail

Professional demeanor

Teamwork

Punctuality

Customer service

Job description

Spa Attendant – Pennyhill Park, Bagshot, Surrey

A Career in Hospitality Where Every Detail Tells a Story.

Pennyhill Park in Bagshot, Surrey, part of the Exclusive Collection, is a luxury hotel and spa known for its elegance and attention to detail. Home to world‑class spa and fitness facilities, Pennyhill Park offers an environment where wellbeing, professionalism and exceptional guest experiences are at the heart of everything we do.

You will join as a Spa Attendant, playing an important role in supporting the day‑to‑day operation of our spa facilities. Your attention to detail, calm approach and pride in presentation will help ensure our guests enjoy a relaxing, clean and welcoming spa environment throughout their visit.

Benefits

• Competitive pay
• Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
• Free meals while on duty
• Free access to on‑site gym and parking
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and perks through Hospitality Essentials
• Opportunities for growth, learning, and internal movement within the Exclusive Collection

Key Responsibilities

• Maintain cleanliness and presentation across spa facilities, including changing rooms, relaxation areas and treatment spaces
• Prepare spa areas for daily operation, ensuring towels, robes and amenities are fully stocked
• Support guests with general enquiries and provide a warm, professional presence within the spa
• Assist with laundry movement, towel replenishment and stock rotation
• Ensure spa facilities are safe, tidy and ready for guest use at all times
• Report maintenance issues, hazards or guest concerns promptly
• Follow all health & safety, hygiene and operational procedures

Person Specification

• Strong attention to detail with pride in maintaining high standards of cleanliness
• Calm, professional and guest‑focused approach
• Comfortable working in a quiet, wellbeing‑focused environment
• Reliable, punctual and able to work independently and as part of a team
• Physically able to carry out manual and repetitive tasks
• Flexible approach to working hours, including weekends and early mornings or evenings

We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression and a culture where people who share our values can thrive. As an equal opportunities employer we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know.

Apply today and be part of a team that supports exceptional wellbeing and hospitality experiences.