Solutions Lead - Data & AI

Serco Group Plc; Metropolitan Borough of Solihull; Hybrid; GBP 70,000 - 95,000; Full time

Job summary

A leading public services organization is seeking a Solutions Lead – Data & AI to shape the future of data-driven public services. The ideal candidate will leverage their extensive consultancy experience to develop strategic data and AI propositions, ensuring impactful transformations. This role offers a salary up to £95,000, including benefits such as a company car and private healthcare.

Benefits

Company car / £4,200 cash alternative

Private healthcare

Bonus scheme of up to 20%

Pension – 6%

Career development training

Qualifications

• 8+ years’ experience in consultancy or transformation.
• Proven expertise in data strategy, AI/ML, and digital transformation.
• Familiarity with modern cloud data platforms and data architectures.

Responsibilities

• Develop strategic, data-led propositions for customers.
• Lead development of data and AI propositions to win new business.
• Provide assurance on implementation to ensure quality.

Skills

Data strategy

AI/ML expertise

Consultancy experience

Stakeholder influence

Tools

Azure

AWS

GCP

Job description

Solutions Lead – Data & AI

This is your opportunity to shape the next generation of data and AI‑driven public services. You will be part of a growing Enterprise Data Office, working with visionary leaders, strategic partners, and government innovators to deliver real impact—from AI‑enabled decision‑making to next‑generation data ecosystems that power better services.

Flexible Location – attached to our Solihull, London or Hook office. Full Time, Permanent. Band 2 / Up to £95,000 + car allowance/bonus/private medical.

Shape the Future of Data and AI‑Driven Transformation

At Serco, we’re helping governments and organisations harness the power of data and artificial intelligence (AI) to deliver smarter, fairer, and more connected public services. As a Solutions Lead – Data & AI, you will play a pivotal role in shaping the digital future of our customers, turning insight into impact through the intelligent use of data and emerging technologies. This is not a delivery role; it’s a strategic, commercially focused position where your success is measured by your ability to shape and win strategic deals, inspire confidence in our customers, and demonstrate how data and AI can unlock meaningful value as part of wider transformation.

Key Responsibilities

• Develop strategic, data‑led propositions that help our customers see the art of the possible.
• Lead the development of data, analytics, and AI propositions that shape and win new business.
• Build the case for change, demonstrating measurable value through data insights and AI use‑cases.
• Shape compelling narratives that link data and AI innovation to broader transformation programmes.
• Design end‑to‑end data and AI strategies, including governance, architecture, analytics, and ethical frameworks.
• Scan the horizon for emerging trends— from GenAI to data mesh—ensuring Serco remains at the forefront of innovation.
• Provide light‑touch assurance on implementation to ensure quality and strategic alignment.
• Collate insights and best practices to enhance internal data and AI capability across the Enterprise Data Office.
• Act as a trusted advisor to internal stakeholders and customers, communicating complex concepts in clear, strategic language.
• Champion responsible and ethical AI, ensuring fairness, transparency, and accountability in every solution.

Essential Qualifications

• 8+ years’ experience in consultancy or transformation, with a strong record of shaping and winning strategic deals.
• Proven expertise in data strategy, AI/ML, and digital transformation—ideally in the public sector.
• Hands‑on understanding of AI use cases such as predictive analytics, NLP, GenAI, and computer vision.
• Strong grasp of data governance, ethics, and regulation in government or highly regulated environments.
• Ability to translate technical depth into business value and influence senior stakeholders with clarity and confidence.
• Familiarity with modern cloud data platforms (Azure, AWS, GCP) and contemporary data architectures.
• Awareness of AI assurance and risk management frameworks, with a passion for ethical, responsible innovation.
• Ability to achieve SC clearance is essential.

About Disability Confident

Disability Confident: An employer will generally offer an interview to any applicant who declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people.

Benefits

• Company car / £4,200 cash alternative.
• Private healthcare.
• Bonus scheme of up to 20%.
• Flexible working considered.
• Pension – 6%.
• Opportunity to contribute to innovation in public services.
• Company passionate about diversity and inclusion.
• Serco discounts: cinema, merlin entertainment, online shopping, mobile phone plans, leisure centre memberships.
• Health and wellbeing programmes: Employee Assistance Programme, Simply Health Cash Plans.
• Career development training: role‑specific training, leadership coaching, formal study.
• A safe and supportive culture.