Solutions Consultant - LegalTech & AI Adoption

Litera; Nottingham; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Office days required (3+ per week)

Job summary

Litera, a leader in legal tech, is seeking a Solution Consultant in the UK (Nottingham or London) to join a hybrid team. You will translate complex legal workflows for enterprise clients, driving adoption and measurable value while collaborating with legal professionals and cross-functional partners to shape product direction.

You will partner with customers to develop success plans, deliver training, and lead onboarding to ensure long-term adoption and retention across strategic accounts.

Qualifications

• 2+ years practicing law in a top-tier law firm or in-house corporate legal team
• 5+ years experience in Consulting, Customer Success, or related SaaS role
• Strong communication and presentation skills, with ability to engage diverse stakeholders

Responsibilities

• Drive product adoption and engagement across assigned accounts with measurable value
• Partner with customers to develop and execute success plans to increase usage and strengthen relationships
• Deliver enablement through training, consultations, and guidance, including GenAI usage
• Use customer insights and usage data to identify growth opportunities and inform engagement strategies
• Build customer advocacy through champions, case studies, and testimonials
• Influence product direction by surfacing customer feedback and market insights
• Lead onboarding and rollout strategies to ensure adoption and long-term success
• Collaborate with Customer Success, Product, and Revenue teams to support growth, retention and renewal outcomes

Skills

Legal practice

Consulting

Customer success

SaaS knowledge

Job description

Litera, a leader in legal tech, is seeking a Solution Consultant in the UK (Nottingham or London) to join a hybrid team. You will translate complex legal workflows for enterprise clients, driving adoption and measurable value while collaborating with legal professionals and cross-functional partners to shape product direction.

You will partner with customers to develop success plans, deliver training, and lead onboarding to ensure long-term adoption and retention across strategic accounts.