Solutions Architect - OEM

Aiven; City Of London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A global technology company in London is seeking a highly skilled Solution Architect to support OEM partners. The role involves guiding partners in leveraging the Aiven Data Platform, designing scalable solutions, and ensuring optimal performance. Ideal candidates have a strong background in cloud infrastructure, exceptional communication skills, and a customer-focused approach to technology. This position offers opportunities for growth and a hybrid work environment.

Benefits

Participation in equity plan

Hybrid work policy

Career learning support

Holistic wellbeing support

Volunteering days

Qualifications

• Deep understanding of cloud infrastructure and solution architecture principles.
• Exceptional communication and collaboration skills are a must.
• Experience guiding partners in designing and implementing solutions.

Responsibilities

• Develop expert-level knowledge of Aiven Data Platform.
• Collaborate with OEM partners on architecture solutions.
• Guide partners in building architectures that support customer needs.
• Provide expert technical guidance throughout the solution lifecycle.
• Assist partners in integration of Aiven’s services.

Skills

Cloud infrastructure

Database technologies

Solution architecture

Exceptional communication

Collaboration skills

Job description

Overview

We’re a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions. Our vision is to become the trusted Data & AI Platform for everyone, leveraging open-source technologies like Apache Kafka, Aiven for PostgreSQL, Aiven for Clickhouse, and Aiven for OpenSearch to help companies accelerate time-to-market, drive efficiency, and build innovative solutions across any cloud.

Who we are:

How do we become the trusted open-source data platform for everyone? By listening closely to our customers and taking action to ensure they achieve their business goals. The software we create delivers value with a customer-first mindset. Our customers are at the front and center of all we do. We collaborate, share, and innovate alongside them to help them reach where they want to be.

Our Crabby Principles:

Aiveners use the V2MOM framework to set and align on business goals. To achieve those goals we live by our Crabby Principles, uniting us in our ways of working globally. These principles are embedded in our processes and will guide you through your interview journey with us.

The Role

We’re seeking a highly skilled and customer-focused Solution Architect (SA) - OEM to be the technical expert and champion for our strategic OEM partners. This role requires a deep understanding of cloud infrastructure, database technologies, and solution architecture principles, together with exceptional communication and collaboration skills. You will guide our OEM partners in designing, implementing, and optimizing solutions from the Aiven Data Platform, ensuring they achieve their business objectives and deliver exceptional value to their customers. You will be a trusted advisor, helping partners navigate the complexities of the Aiven platform and architect solutions that are scalable, secure, and cost-effective.

What You’ll Do

• Technical Expertise & Solution Design – Platform Mastery: Develop and maintain expert-level knowledge of the Aiven Data Platform, including all services, features, and capabilities.
• Solution Architecture: Collaborate with OEM partners to design and architect robust, scalable, and secure solutions to meet their specific business and technical requirements. This includes continuous evolution of services’ implementation to meet partners' current and future needs.
• Use Case Enablement: Guide partners in building architectures that effectively support their customers' diverse use cases, providing best practices and tailored recommendations.
• Optimization & Rightsizing: Proactively analyze partner deployments, identify opportunities for optimization and rightsizing, and provide recommendations to ensure optimal performance, cost-efficiency, and scalability.
• Technical Guidance: Provide expert technical guidance and support to OEM partners throughout the entire solution lifecycle, from initial design to implementation and ongoing operation.

• Partner Enablement & Integration – Integration Expertise: Assist partners in seamlessly integrating Aiven’s services into their existing infrastructure and workflows, providing guidance on APIs, SDKs, and best practices. Consumption Enablement: Help partners understand and effectively consume Aiven’s services, maximizing their utilization and value.
• Positioning & Messaging: Collaborate with partners to develop clear and compelling messaging that effectively positions their Aiven-powered solutions to their customers.
• Technical Training & Workshops: Conduct technical training sessions and workshops for OEM partner teams, enabling them to effectively build, manage, and support solutions on the Aiven platform.
• Documentation & Best Practices: Contribute to the development of technical documentation, best practices guides, and other resources to support OEM partner success.

Collaboration & Communication

• Internal Liaison: Serve as a technical liaison between OEM partners and Aiven’s internal teams (Product, Engineering, Support), ensuring clear communication and efficient resolution of technical issues.
• Cross-Functional Collaboration: Work closely with Sales, Technical Account Managers (TAMs), and other internal stakeholders to provide technical expertise and support throughout the partner lifecycle.
• Relationship Building: Build strong, trust-based relationships with key technical stakeholders within OEM partner organizations, specifically engineering teams.
• Feedback Loop: Actively solicit and share feedback from partners on Aiven’s platform, services, and documentation to drive continuous improvement.

Our Offer

If you ask us what’s the best thing about working for Aiven, many will say it’s the high concentration of talent from around the world and the agile environment of a hyperscale scale-up where you can make an impact and have fun.

We invest in you:

• Participate in Aiven’s equity plan.
• With Aiven locations spanning the globe, we support a hybrid work policy.
• Get the equipment you need to set yourself up for success.
• Step up your career with real employer support (learning platforms, annual learning budget, and more).
• Get holistic wellbeing support through our global Employee Assistance Program.

Make a Difference at Aiven

• Contribute to open-source projects and get paid for it through our Plankton program.
• Use up to 5 days per year to volunteer for a cause you choose.
• Join a team member resource group to empower yourself and others in missions that resonate with you.

What else

• Your wellbeing matters: extensive Occupational Health Care, Dental Care, as well as sports, culture, massage and lunch benefits.
• Office breakfast is available for those who love it.
• Statutory accident insurance coverage.

Amazing! What’s next

After you apply, you should hear from our Talent Experience team within five days regarding the status of your application. If selected to move forward, you can generally expect four stages with us:

1. 45- to 60-minute call with a Talent Partner
2. 45- to 60-minute Depth of Expertise Interview with the hiring manager
3. 60-minute Skills interview and/or presentation with the wider team
4. 60-minute Crabby Principles interview

How to Recognise and Avoid Employment Scams

There has been a rise in fake job postings used by scammers. Please familiarise yourself with red flags and verify communications.

All recruitment emails originate from an @aiven.io, @greenhouse.io, or @eu.greenhouse.io domain. Interviews are conducted via video call or in person. If unsure about a job opportunity, contact [e-mail].

Equal Opportunities

Aiven provides equal employment opportunities to all qualified applicants without regard to age, gender identity, national or ethnic origin, religion, sexual orientation, physical and mental ability, marital and family status, or other protected characteristics. We comply with local laws governing non-discrimination in employment. We are committed to providing reasonable accommodations for qualified individuals with disabilities or special needs and to improving workplace accessibility. If you have questions before applying, please email [e-mail].