Solutions Architect (解決方案架構師)

Logicalis; Thatcham; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading IT services provider is seeking a candidate to develop and expand market solutions. Responsibilities include providing presales design support, managing project delivery, and engaging with customers for technical qualifications. Requirements include a relevant degree, strong communication skills, and proficiency in network systems and IT cloud services. The ideal candidate has a minimum of 3 years experience in a related role and is motivated by results.

Qualifications

• Minimum 3 years related work experience.
• Good knowledge in network systems, public cloud / private hosting service or operation framework.

Responsibilities

• Provide presales design support for solutions.
• Maintain end-to-end solution integrity.
• Engage with customers for technical qualification.
• Deliver service demonstrations.
• Manage project delivery from start to finish.
• Monitor resource utilization and manage schedules.
• Identify and mitigate project risks.
• Ensure timely closure of billing milestones.

Skills

Strong customer service attitude

Strong presentation skill

Strong written and oral communication skills

Problem solver and critical thinker

Project and time management skills

Conflict management and negotiation skill

Result oriented

Work independently and within a team

Meticulous and organized

Education

Relevant degree

Tools

Cisco CCNA

Microsoft Azure

AWS

Vmware VCP

Job description

Job Description

Why choose Logicalis?

As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability.

We strengthen our purpose : to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and knowledge of the industry. The brand refresh underpins both the evolution of Logicalis’ positioning as well as our strategic vision for growth.

Job summary :

Develop and expand market for enterprises in Taiwan. Visualizing customers’ issues on IT infrastructure and consult To-Be model to settle current issues utilized cutting edge technology based on Logicalis Standardized Solutions, which is global network, DC, cloud, security and operation. Comparison and cost simulation on each model for budget plan.

Accountabilities :

• Provide presales design support for medium to high level multi-layer mixed solutions for both new and current customers requiring Logicalis Global Standardized Solutions, managed network services.
• Maintain end-to-end solution integrity across the products and services sold to customer.
• Engage customers actively with sales team on customer visits for technical qualification and consultation.
• Deliver service demonstrations / presentations to customers to articulate proposed solution’s unique value proposition.
• Responsible for the start-to-finish delivery of projects.
• Responsible for delivery of projects of a high quality, within budget and according to agreed schedule and users requirements.
• Actively plan and manage project scope, schedules and resources on the project.
• Monitor resource utilization to facilitate planning & scheduling of resources.
• Lead diverse teams of stakeholders (internal and external).
• Identify, assess and manage the risks of the project and take appropriate mitigation actions.
• Manage project scope creep and mitigate it when it occurs, manage changes in users requirements according to Change Control processes, schedule slippage, technical problems and shortages of resources.
• Ensures timely submission of reports for projects.
• Work closely with clients to ensure timely closure of contractual milestone for billing.

The Individual and their Experience :

• A relevant degree with minimum 3 years related work experience.
• Good knowledge in network systems, public cloud / private hosting service or operation framework.
• Strong customer service attitude.
• Strong presentation skill.
• Strong written and oral communication skills.
• Problem solver and critical thinker.
• Project and time management skills.
• Conflict management and negotiation skill.
• Must have persuasion aptitude and the ability to coordinate activities.
• Result oriented.
• Work independently and within a team.
• Maintain confidentiality of company information when required.
• Effectively manage time and be meticulous and organized.
• Proficient in Cisco CCNA, Microsoft Azure or AWS, Vmware VCP