Solutions Analyst Associate - Client & Product Insights

SS&C Technologies; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services and healthcare technology company in the Greater London area is seeking Analysts to manage product support responsibilities. Candidates will interact with clients, troubleshoot requests, and develop an understanding of financial technology and investment products. This role includes immersive training and the opportunity to build relationships across various teams. Ideal for those looking to grow their careers in a dynamic environment.

Responsibilities

• Manage a diverse set of operational and product support responsibilities.
• Interact with clients on product inquiries.
• Assess, troubleshoot, and manage client requests.
• Act as an escalation point for client and internal issue resolution.
• Develop understanding of financial technology and investment products.
• Receive immersive product and industry training.
• Build relationships with Portfolio Managers, Traders, Operations, and Technology teams.
• Grow your career based on individual skills and interests.

Job description

A leading financial services and healthcare technology company in the Greater London area is seeking Analysts to manage product support responsibilities. Candidates will interact with clients, troubleshoot requests, and develop an understanding of financial technology and investment products. This role includes immersive training and the opportunity to build relationships across various teams. Ideal for those looking to grow their careers in a dynamic environment.