Social Media & Digital Communications Officer

Freelancingforgood; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

An international NGO is seeking a Social Media & Digital Communications Officer to manage and enhance its digital presence across multiple Asian countries. The ideal candidate possesses strong digital communication skills, excellent written English, and the ability to work remotely with diverse teams. Responsibilities include content creation, monitoring news, and improving engagement strategies. Experience in social media management and digital tools is essential, while additional Asian language fluency is a plus.

Qualifications

• Skilled in creating content for digital channels.
• Ability to craft compelling, accurate English-language content.
• Strong ability to spot opportunities in news.

Responsibilities

• Plan and create written and visual content for various communication channels.
• Coordinate content and schedule with country leaders.
• Monitor news for timely content opportunities.
• Maintain updated websites and digital platforms.
• Evaluate effectiveness of digital communications activities.

Skills

Digital communications experience

Excellent written communication

Good judgment and news sense

Storytelling skills

Strong people skills

Organisational ability

Initiative and adaptability

Eye for design

Tech savviness

Remote working skills

Tools

Canva

Adobe Suite

Hubspot

Mailerlite

Microsoft 365

Asana

Job description

Overview:

• Full-time position: 40 hours per week
• Language: English; fluency in additional Asian languages is a bonus
• Location: Anywhere (Remote); Asia-based applicants strongly preferred, but not required
• Salary: based on the candidate’s location, experience, and comparable NGO pay scale
• Applications closing: 12th October

Job Description

The Asia Accountability Initiative (AAI) supports and works with local advocates to drive corporate accountability on cage-free egg commitments. Our work ensures that global companies live up to their promises in Asia, where progress is lagging behind other regions. We are scaling our efforts to hold companies accountable.

We are seeking a Social Media & Digital Communications Officer to help drive our mission forward by managing and growing the digital presence of the local advocates we work with. This person will manage multiple social media accounts from different Asian countries focused on holding companies accountable to animal welfare commitments in Asia, while also supporting broader digital communications.

Responsibilities

• Plan and create written and visual content for communications channels including social media, newsletters, website, advocacy resources, and media engagement.
• Coordinate content and scheduling of communications with leaders of country initiatives
• Monitor relevant news to identify opportunities for timely, impactful content and share key updates with the wider team.
• Maintain and update websites and other digital platforms with fresh, accurate content.
• Monitor and evaluate the effectiveness of digital communications activities across social media, newsletters, and websites.
• Develop and implement strategies to grow engagement among target audiences.
• Manage relationships with external service providers (designers, contractors, volunteers etc.).
• Keep a calendar of AAI’s communications activities up to date.
• Support planning, formatting, and sending of our quarterly digital newsletter.
• Contribute as a collaborative team member, taking on additional tasks as needed.

Role Requirements

Must-Have Qualifications

• Digital communications experience: Skilled in creating content for digital channels, including social media.
• Excellent written communication: Ability to craft compelling, accurate, and error-free English-language content tailored to diverse audiences.
• Good judgment and news sense: Strong ability to spot opportunities and ensure message tone and substance are right.
• Storytelling skills: Able to translate complex narratives into accessible, engaging communications adapted across varied Asian contexts.
• Strong people skills: High emotional intelligence and ability to collaborate across cultures and teams.
• Organisational ability: Skilled at prioritising and managing multiple tasks with reliability and attention to detail.
• Initiative and adaptability: Comfortable in a fast-changing environment, with openness to learning and improving.
• Eye for design and user experience: Ability to recognise and guide engaging visual content.
• Tech savviness: Comfort using a variety of digital tools; willingness to learn new systems. Training provided in Microsoft 365, Asana, Hubspot, Mailerlite, and others.
• Remote working skills: Self-motivated, reliable, and comfortable working independently in a remote setting.
• English fluency: Confident in both written and spoken English.

Nice-to-Have Qualifications

• Fluency in additional Asian languages.
• Knowledge of the communications landscape in at least one Asian country.
• Experience managing social media channels.
• Familiarity with website maintenance, SEO, and Google Analytics.
• Skills in design and workflow management tools (e.g., Canva, Adobe Suite, Gimp, Asana, Notion, AI tools).

How to apply?

To apply for this role, please fill in the application form.

Tagged as: Animal Welfare