Social Housing Inspections and Tenant Liaison Officer

Kings Permanent Recruitment for Estate Agents & Financial Services Professionals; Dartford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A recruitment agency is looking for a Social Housing Inspections and Tenant Liaison Officer in Dartford to ensure compliance with housing regulations and tenant satisfaction. Responsibilities include conducting property inspections, maintaining relationships with tenants and landlords, and compiling detailed reports. The ideal candidate will possess excellent communication skills and a valid UK driving licence. This is a permanent office-based role with competitive salary and a company car offered.

Benefits

Company Car

Competitive Salary

Opportunities for professional development

Qualifications

• Must have a valid UK driving licence.
• Previous experience as a Property Inspector or Tenant Liaison Officer is desirable.
• Knowledge of relevant regulations and standards related to social housing.

Responsibilities

• Building and maintaining positive relationships with tenants and landlords.
• Conducting home visits to assess tenant satisfaction.
• Compiling detailed reports on property inspections.

Skills

Excellent communication and interpersonal skills

Strong attention to detail

Ability to build and maintain positive relationships

Job description

Social Housing Inspections and Tenant Liaison Officer

• £25,000 - £30,000 basic salary
• Company Car
• Office based 5 days per week in Dartford - no hybrid or working from home
• 8:45am - 5:30pm Monday to Friday

We are currently seeking a highly motivated, well presented and articultae professional to take on the position of Social Housing Inspections and Tenant Liaison Officer to join our team in Dartford, Kent. This is a permanent role with a competitive package.

As a Social Housing Inspections and Tenant Liaison Officer, you will be responsible for ensuring compliance with all relevant regulations and standards, as well as maintaining tenant satisfaction and building positive relationships with tenants. This role will involve conducting property inspections, compiling detailed reports, liaising with landlords and the local authority and addressing any complaints or concerns from tenants in a timely and professional manner.

Key Responsibilities

• Building and maintaining positive relationships with tenants, addressing any concerns or complaints in a timely and professional manner
• Conducting home visits to assess tenant satisfaction and address any issues or concerns
• Proactively identifying and addressing potential issues before they escalated into complaints
• Conducting regular property inspections to ensure compliance with health and safety regulations and identifying any maintenance or repair needs, reporting to the relevant department
• Compiling detailed, well‑written and accurate reports on property inspections and any issues identified
• Maintaining up-to-date knowledge of all relevant regulations and standards related to social housing

Requirements

• Must have a valid UK driving licence
• Previous experience as a Property Inspector or Tenant Liaison Officer in the social housing sector is desirable
• Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships between tenants, landlords and the local authority
• Strong attention to detail and ability to compile accurate and detailed reports
• Knowledge of relevant regulations and standards related to social housing

If you are a highly motivated and skilled individual with a passion for ensuring compliance and tenant satisfaction in the social housing sector, we encourage you to apply for this role. In return, we offer a competitive salary, company car, and opportunities for professional development and growth.

Please note that only shortlisted candidates will be contacted. Thank you for your interest in this position.