SOC Analyst

Waterstons Limited; Newcastle upon Tyne; On-site; GBP 40,000 - 55,000; Full time

Job summary

A technology consultancy in the UK is seeking a SOC Analyst to lead incident response and enhance security across platforms. Responsibilities include monitoring alerts, managing security tools, and creating client reports. Candidates should have strong IT and cybersecurity knowledge, and prior SOC or Helpdesk experience. The company offers unlimited holiday, flexible working, and development opportunities, fostering an inclusive environment where employees feel valued and appreciated.

Benefits

Unlimited holiday allowance

EV car scheme (salary sacrifice)

Supported development opportunities

Enhanced family policies

Company sick pay and life assurance

Regular wellbeing initiatives

Flexible benefits including dental and eye care

Qualifications

• Strong understanding of IT and cybersecurity is essential.
• Experience working in a SOC or Helpdesk role is required.
• Analytical and problem-solving abilities are crucial.
• Customer service mindset is necessary.
• A passion for continuous learning is valued.

Responsibilities

• Lead threat detection and incident response across security platforms.
• Monitor and analyse alerts from various platforms.
• Manage and optimise security tools and detection rules.
• Create and deliver comprehensive client security reports.
• Respond to and analyse cyber incidents at all severity levels.
• Implement and maintain security best practices.
• Participate in threat hunting initiatives.
• Act as point of escalation for Junior Analysts.
• Stay up to date on the latest security trends.

Skills

IT and cybersecurity understanding

Analytical abilities

Customer service mindset

Problem-solving abilities

Passion for continuous learning

Job description

As a SOC Analyst within our Cyber Division, you will build relationships with prospective and active clients across the business and act as their trusted advisor, helping them to secure their business through the pragmatic use of technology and protect them from incoming threats. If you enjoy a varied environment, sharing your knowledge and experience to support, coach and mentor your colleagues, then we want to hear from you. This is a shift-based role, working 10-hour shifts with a 1-hour lunch (9 working hours). Shifts fall within our UK team's coverage of 7:00 am to 11:00 pm, and include working one weekend in four and some public holidays.

Responsibilities

• Lead threat detection and incident response across modern security platforms
• Monitor and analyse alerts from EDR/XDR platforms, cloud services (M365, AWS, Azure), SIEM systems and more.
• Manage and optimise security tools and detection rules.
• Create and deliver comprehensive client security reports.
• Respond to and analyse cyber incidents at all severity levels.
• Implement and maintain security best practices.
• Participate in threat hunting initiatives.
• Act as point of escalation for Junior Analysts.
• Stay up to date on the latest security trends.

Qualifications

• A strong understanding of IT and cybersecurity
• Experience working in a SOC or Helpdesk role
• Analytical and problem‑solving abilities
• Customer service mindset
• Passion for continuous learning

Benefits

• A healthy work life balance with flexible and agile working being the norm
• Unlimited holiday allowance
• EV car scheme (salary sacrifice)
• Room to grow with supported development opportunities and sponsored training
• Enhanced family policies
• Company sick pay and life assurance
• Supported wellbeing with regular initiatives, an employee assistance programme and private medical insurance
• Flexible benefits such as a dental scheme, eye care support, season ticket loan and cycle to work
• We require a security check to be carried out on all colleagues due to the nature of some of our clients' industries.

At Waterstons, we don't just build technology—we create meaningful business transformations. With a global presence spanning the UK and Australia, we partner with businesses to unlock their full potential through innovative solutions. Our clients tell us our people are our greatest strength, and who are we to disagree? That's why we invest in our team with unlimited holidays, flexible working, and private healthcare—because we believe the best work happens when people feel valued. Did we also mention that we've been awarded Gold Investors in People for a fourth consecutive time?

Waterstons is committed to creating an inclusive, understanding, and flexible place to work. We value diversity, equality and inclusion and encourage everyone to ‘bring their whole selves’ to work. We believe a company that truly embraces and values diversity creates an environment where everyone can do their best work and feel valued and appreciated.

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