SME Relationship Manager, Business Banking

HSBC; Newcastle-under-Lyme; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A major banking institution is looking for a Relationship Manager in the Newcastle-under-Lyme area to manage and grow a portfolio of SME clients. The role offers hybrid working and focuses on providing exceptional customer service while driving revenue growth. Ideal candidates will possess experience in Business Banking, strong relationship management skills, and a commitment to risk management. This position provides competitive pay and a comprehensive benefits package.

Benefits

Private healthcare

Enhanced maternity and adoption pay

Contributory pension scheme

Qualifications

• Experience in Business/Corporate Banking or Financial Services.
• Proven ability to identify and meet customer needs.
• Understanding of risk management and regulatory compliance.

Responsibilities

• Provide dedicated customer service to a portfolio of clients.
• Manage portfolio income of approximately £1.5 – £2m.
• Conduct face-to-face meetings with SME clients.
• Drive revenue growth by understanding customer needs.
• Expand client relationships leveraging HSBC's network.

Skills

Customer service

Relationship management

Sales

Commercial banking experience

Risk management

Job description

A major banking institution is looking for a Relationship Manager in the Newcastle-under-Lyme area to manage and grow a portfolio of SME clients. The role offers hybrid working and focuses on providing exceptional customer service while driving revenue growth. Ideal candidates will possess experience in Business Banking, strong relationship management skills, and a commitment to risk management. This position provides competitive pay and a comprehensive benefits package.