SME Account Handler

Lawes Insurance Recruitment; Sheffield; On-site; GBP 25,000 - 35,000; Full time

Job summary

Lawes Insurance Recruitment is seeking an SME Account Handler for their Sheffield team. The successful candidate will manage commercial client accounts, focusing on renewals and queries while ensuring premium collection. This role requires excellent negotiation and communication skills alongside a minimum of two years' experience in a similar role.

Qualifications

• Minimum of 2 years' experience dealing with SME or commercial clients.
• Ability to process work quickly and efficiently.
• Excellent oral and written communication skills.

Responsibilities

• Assist clients with general cover enquiries, renewals, and invoicing.
• Obtain renewal terms and present them to clients.
• Handle queries in a professional manner and process them effectively.

Skills

Attention to detail

Negotiation skills

Communication skills

Job description

Lawes Consulting Group is partnering with a large commercial insurance broker in recruiting for an SME Account Handler to join their growing Sheffield based team. Working with a broad range of commercial clients, typically handling premiums up to £10,000. This role involves, assisting clients with general cover enquiries, renewals, mid- term adjustments, obtaining quotations and invoicing of premiums. To be a success in this role, you will have a passion for providing excellent service to your clients.

OVERVIEW

• Undertake market exercise to establish most competitive terms available
• Obtain renewal terms and present to client
• Issue renewal documentation in line with contract certainty
• Ensure premiums are collected prior to the commencement of cover and in line with
• Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards
• Record all relevant information, correspondence and documentation on Acturis and make effective use of the diary system
• Produce accurate and professional documentation at all times using relevant
• Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium

EXPERIENCE AND SKILLS

• Must have a minimum of 2 years’ experience dealing with SME or commercial clients
• Accuracy and attention to detail
• Ability to process work quickly and efficiently
• Ability to prioritise work and meet deadlines
• Good negotiation and broking skills
• Excellent oral and written communication skills

If you have the relevant experience or know someone that does please contact me now on 07527 068032or email us at [e-mail]