Skincare Counter Manager - Lead & Elevate Customer Experience

Boots Opticians; North Shields; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading health and beauty retailer in North Shields is seeking an experienced Liz Earle Counter Manager to drive sales and inspire their team. You will provide personalized skincare consultations and ensure outstanding customer service. The ideal candidate has a passion for skincare and experience in team leadership. This role offers a supportive work environment with great benefits including discounts and development opportunities.

Benefits

Employee discount of up to 75%

Store discount

Quarterly Goody Box

Discretionary bonus scheme

CIBTAC certification

Generous holiday entitlement

Personal Pension Scheme

Qualifications

• Experience leading and motivating a team to inspire performance.
• Outstanding customer service skills with empathy and understanding.
• Ability to achieve sales targets and manage business plans.

Responsibilities

• Inspire and motivate your team to achieve sales targets.
• Build strong relationships with customers and colleagues.
• Deliver personalized consultations and skin services.

Skills

Skincare passion

Team leadership

Outstanding customer service

Sales performance management

Continuous learning

Job description

A leading health and beauty retailer in North Shields is seeking an experienced Liz Earle Counter Manager to drive sales and inspire their team. You will provide personalized skincare consultations and ensure outstanding customer service. The ideal candidate has a passion for skincare and experience in team leadership. This role offers a supportive work environment with great benefits including discounts and development opportunities.