Site Supervisor

Mitie Cleaning & Hygiene Services; Norwich; On-site; GBP 29,000; Full time

Job summary

A leading facilities management company in the UK is looking for a Site Supervisor to manage cleaning and catering services across multiple sites. The role requires previous supervisory experience, strong communication skills, and the ability to work independently. This permanent full-time position offers a competitive rate of £14.10 per hour and includes a range of benefits such as holiday entitlement, pension contributions, and a flexible benefits platform to customize your perks.

Benefits

Holiday entitlement

Pension contributions

Discounts via MiDeals

Access to virtual GP

Flexible benefits platform

Recognition with cash prizes

Qualifications

• Previous supervisory experience in cleaning and catering.
• Strong communication skills and a professional attitude.
• Ability to work independently and adhere to schedules.
• Reliable, hardworking, and committed to service excellence.

Responsibilities

• Manage cleaning and catering teams, including recruitment and training.
• Deliver routine cleaning to a high standard.
• Manage catering operations including food ordering and stock rotation.
• Monitor cleanliness standards and manage stock levels.
• Handle issues professionally, escalating to the line manager as needed.

Skills

Supervisory Experience

Strong Communication

Ability to Work Independently

Reliable and Committed

Job description

Overview

Better places, thriving communities. At Mitie we bring out the best in places, unlocking their potential so that everyone looks forward to using them and can do their best work in them. From offices and shopping centres to hospitals and airports, we create better places for the communities we serve to thrive.

We''re looking for a Site Supervisor who will deliver excellent service standards, while meeting SLA agreements and managing a cleaning and catering teams across multiple client sites.

Contract: Permanent

Type of Employment: Full Time

Hours: 37.5 hours per week

Shift: 5 out of 7 - flexible

Rate of Pay: £14.10 per hour

Location: Herts HPFT NHS, Little Plumstead Hospital, Hospital Road, Norwich, Norfolk, England, NR135EW

Responsibilities

• Manage a cleaning and catering teams, including recruitment, training, and development
• Deliver routine planned and periodic cleaning to a high standard
• Manage catering operations on site, including, but not limited to - food ordering, food delivery, stock rotation etc.
• Ensure staff follow task schedules and Health & Safety procedures
• Monitor cleanliness standards, distribute uniforms, and manage stock levels
• Handle issues professionally and escalate to line manager when needed

What We''re Looking For

• Previous supervisory and cleaning and catering experience
• Strong communication skills and professional attitude
• Ability to work independently and to a schedule
• Reliable, hardworking, and committed to service excellence
• Willingness to support continuous improvement in service delivery

What We Offer You

• Holiday entitlement and pension contributions
• Discounts through MiDeals with over 850 high street retailers
• Access to a virtual GP and financial wellbeing support via Salary Finance
• Flexible benefits platform, Choices, to customise your benefits
• Recognition through Mitie Stars, with monthly and annual cash prizes

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we''ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition and need us to make any reasonable adjustments during the recruitment process, please let us know by contacting us.

About Mitie

Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, to critical government sites, hospitals and schools.