Site Reliability Engineer

Global Fintech; Greater London; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

A leading financial technology firm in Greater London is looking for a proactive Support & DevOps Engineer to ensure the efficiency and excellence of their production trading environment. This hybrid role involves maintaining production systems while developing advanced tools for reconciliation and monitoring. The ideal candidate will have experience in operational support, excellent communication skills, and familiarity with technologies like DataDog and Grafana. This role offers the opportunity to work on high-impact projects in a dynamic environment.

Qualifications

• Experience in maintaining production environments.
• Proficiency in DevOps tools and practices.
• Strong understanding of reconciliation processes in finance.

Responsibilities

• Provide support for production environment issues.
• Communicate with internal customers and engineers.
• Design and maintain reconciliation applications.
• Develop monitoring dashboards using modern technologies.

Skills

Proactive problem-solving

Technical aptitude

Effective communication

Reconciliation application design

Monitoring tools (DataDog, Grafana)

Job description

Job Description

Support & DevOps Engineer

A global fintech are seeking a proactive and technically adept Support & DevOps Engineer to maintain and enhance our production trading environment. This unique hybrid role blends BAU support responsibilities with advanced DevOps engineering tasks, ensuring robust operational efficiency and technical excellence.

The successful candidate will provide real-time operational support, build next-generation reconciliation tools for trade consistency across digital and traditional financial assets, and implement comprehensive monitoring and tooling solutions leveraging modern technologies.

Primary Responsibilities :

• Provide support for production environment issues, promptly diagnosing and resolving problems, both offline and in real-time.
• Communicate effectively with internal customers and senior software engineers to resolve and escalate issues clearly and efficiently.
• Design, develop, and maintain advanced reconciliation applications to ensure consistency across digital and traditional finance trade-capture processes.
• Develop and enhance monitoring dashboards and alerts using DataDog, Grafana, or similar technologies to proactively identify and address production issues, including end-to-end system latency.

Build tooling and monitoring solu...