Site Coordinator - Health Assessments & Great Benefits

Sir Robert McAlpine Ltd; Weston-super-Mare; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading health services provider based in Weston-super-Mare is seeking a WCA Site Coordinator to manage customer experiences at the Assessment Centre. This role involves preparing daily assessment sessions, supporting customers with inquiries, and ensuring the centre's operations run smoothly. Ideal candidates will have excellent communication skills, proven experience in a customer-facing environment, and proficiency in Microsoft Office. Opportunities for training and career development are available.

Benefits

Contributory pension scheme

Life insurance

Employee Assistance Programme

Company discounts on various services

Professional and personal development opportunities

Qualifications

• Experience working effectively in a customer-facing environment.
• Ability to maintain and develop working relationships.
• Willingness to travel as required to cover alternate Assessment Centres.

Responsibilities

• Manage the customer experience for all visitors at the Assessment Centre.
• Prepare daily sessions for assessments in advance and manage appointment sessions.
• Provide support to customers and ensure the assessment centre is fully prepared.

Skills

Excellent communication and interpersonal skills

Proficiency in Microsoft Office packages

Excellent planning and organisational skills

Resilience and ability to deal with setbacks constructively

Demonstrable influencing skills to support customer experience

Job description

A leading health services provider based in Weston-super-Mare is seeking a WCA Site Coordinator to manage customer experiences at the Assessment Centre. This role involves preparing daily assessment sessions, supporting customers with inquiries, and ensuring the centre's operations run smoothly. Ideal candidates will have excellent communication skills, proven experience in a customer-facing environment, and proficiency in Microsoft Office. Opportunities for training and career development are available.