Single Point of Access- Childrens Emotional Wellbeing Co-ordinator

Temple B'nai Abraham; Merthyr Tydfil; On-site; GBP 31,000 - 39,000; Full time

Job summary

A leading health board in Wales is looking for a Wellbeing Coordinator to enhance emotional support for children and young people. This role involves facilitating partnerships between health and education services and ensuring comprehensive support for families facing challenges. The successful candidate will possess degree-level education and have strong skills in communication and IT. With three positions available across local authority areas, this is a fixed-term full-time role designed to make a significant impact in the community.

Benefits

Generous leave

Flexible work

Career growth opportunities

Ongoing learning and development access

Qualifications

• In-depth knowledge of Health Service Management.
• Ability to use all Microsoft Office packages.
• Evidence of continued professional development.

Responsibilities

• Facilitate a multi-agency wellbeing panel.
• Provide administrative support to the multidisciplinary team.
• Act as the first point of contact for referrals.

Skills

Excellent IT skills

Verbal communication skills

Written communication skills

Negotiation skills

Analytic skills

Attention to detail

Education

Educated to Degree level or equivalent

Tools

Microsoft Office

Job description

Job Summary

A new and exciting opportunity has arisen to join a cross‑sector initiative focused on improving outcomes for children and young people. The Wellbeing Coordinator will play a central role in bringing partners together across organisational boundaries to support the emotional wellbeing needs of the children and young people, particularly those with complex circumstances.

We have three Wellbeing Coordinator positions available, with one post being based in each of the local authority locality teams: Merthyr, Bridgend, and Rhondda Cynon Taff. A professional registration is not required for this position.

The successful applicant will facilitate a multi‑agency wellbeing panel that brings together professionals from health, education, local authority and other key services. Promote integrated, collaborative working and maintain strong relationships across the services in a bid to reduce inequalities and strengthen pathways for the children and young people with more complex needs.

This new role will ensure high quality information sharing, decision making and follow up actions to champion the child‑centred approach that improves experiences and outcomes for the children, young people and families in our community.

Main Duties

The single point of access for children's emotional wellbeing (SPACE‑Wellbeing) is a process for children and young people with mental health and emotional wellbeing concerns, where a multi‑disciplinary team will make decisions on provision for children, young people and their families to access the right support, first time, from the right person.

The co‑ordinator will provide proactive, comprehensive administrative and clerical support to the locality‑based multi‑disciplinary/agency team.

Working within one of the three Local Authority areas of Cwm Taf Morgannwg (RCT, Bridgend, Merthyr Tydfil), the SPACE‑Wellbeing co‑ordinator will be pivotal in ensuring effective integrated working in their locality area.

Often the first point of contact for referrers, other professionals, families/carers and other members of the child/young person's network, the co‑ordinator will elicit further information about the family's needs where referral information is limited.

Welsh Skills Desirable

This post is advertised as Welsh Desirable at Level 3 Speaking/Listening (or ‘B1’ Level if you’ve learnt Welsh as an adult). This does not mean you have to be fluent or able to write long reports in Welsh; it just means being able to hold simple conversations with patients. Have a look at the ‘Croeso Candidate!’ guide attached below for more information.

About Us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf.

CTM operates three District General hospitals, several community hospitals, primary and community care facilities.

CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals.

• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team

CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

Details

Date posted: 24 December 2025

Pay scheme: Agenda for change

Band: Band 5

Salary: £31,516 to £38,364 a year

Contract: Fixed term (15 months)

Working pattern: Full‑time

Reference number: 110‑AC357‑1225

Job locations: To be confirmed on appointment, covering Pan CTM Localities; Merthyr, Bridgend, RCT

Job Description

Full Job description and Person Specification are attached within the supporting documents or available by applying now.

Person Specification

Qualification & Knowledge – Essential

• Educated to Degree level or equivalent.
• In‑depth knowledge of Health Service Management.
• Knowledge of demand/capacity modelling techniques.
• Ability to use all Microsoft Office packages and strong IT skills.
• Evidence of continued professional development.

Qualification & Knowledge – Desirable

• Qualifications/courses in line with management/supervising.
• Knowledge of Business Case procedures.
• Understanding of Freedom of Information and statutory information legislation.
• Knowledge of wider political and social drivers influencing NHS service delivery.

Experience – Essential

• Work in a service user‑facing role involving regular public contact.
• Experience in NHS, Education or Social services, ideally within a child‑friendly mental health environment.
• Experience working with clinicians and senior managers across the whole system.
• Experience working in a multi‑agency manner.
• Experience extracting, manipulating and interpreting data from various systems.

Experience – Desirable

• People management experience.
• Experience implementing change and understanding the change management process.

Skills & Attributes – Essential

• Excellent IT skills and proficiency with Outlook, Word, PowerPoint and databases.
• Excellent written and verbal communication skills.
• Ability to influence staff at all levels.
• Self‑motivated and able to motivate others.
• Good negotiation and relationship skills.
• Excellent analytic and judgement skills.
• Excellent attention to detail.
• Proven ability to meet deadlines and work under pressure, including juggling multiple initiatives.
• Ability to plan effectively for timely data sharing with stakeholders.
• Ability to meet agreed objectives independently, often under tight deadlines.
• Ability to assess and elevate concerns to senior management or clinicians as appropriate.

Skills & Attributes – Desirable

• Ability to chair meetings successfully.

Other Role Requirements – Essential

• A personal commitment to supporting the mental health and emotional wellbeing of children, young people and families.
• Empathetic, calm and service‑user focused.
• Effective team worker.
• Appetite for hard work and challenges.
• Sound work ethic and flexible attitude.
• Compassionate, with commitment to Equality and Diversity.
• Capability to move between sites within the Health Board in a timely manner.
• Welsh speaker (Level 1) or willingness to achieve this level.
• Enthusiastic, committed, proactive and innovative.

Other Role Requirements – Desirable

• Welsh Language Speaking/Listening Skills at Level 3 or above.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a DBS check for any previous convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information, visit the UK Visas and Immigration website.

Employer Details

Employer name: Cwm Taf Morgannwg University Health Board

Address: To be confirmed on appointment, covering Pan CTM Localities; Merthyr, Bridgend, RCT, CF39 1HE

Employer's website: https://joinctm.wales/