Showroom Manager

Wolseley UK Limited; Clyst Heath; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading specialist trade merchant in the UK is seeking a Showroom Manager for a 12-month fixed term in Sowton. Responsible for delivering exceptional customer service and maximizing sales, the role requires strong leadership and excellent communication skills. The ideal candidate should have experience in retail management, with a focus on customer satisfaction and safety compliance. Additional benefits include a competitive salary, showroom commission, and various perks supporting health and wellbeing.

Benefits

Annual leave increasing with service

Generous pension scheme (matched up to 9%)

Potential to earn bonuses

Access to discounts

Qualifications

• Proven experience in a retail or showroom management role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Deliver outstanding customer service at all times.
• Maximise sales and profit margins.
• Ensure compliance with Health & Safety requirements.
• Manage sales enquiries and quotations.
• Monitor and review sales staff performance.
• Process customer orders and arrange delivery.

Skills

Retail or showroom management experience

Leadership and team management skills

Excellent communication skills

Commercial awareness

Ability to manage multiple priorities

Knowledge of bathroom products

Job description

Salary:

£35,000 + Showroom Commission + Excellent Benefits

Showroom Manager (12 Month Fixed Term) – Sowton, Exeter – Plumb Centre

So, who are we?

We are Plumb Centre a part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.

Also, did we mention?

In addition to the competitive salary of £35,000 there are also benefits on tap – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Showroom Manager (12 Month Fixed Term) based in Sowton you'll be responsible for:

• Deliver outstanding customer service at all times—be friendly, polite, and helpful, offering expert advice and guidance.
• Maximise sales and profit margins by understanding customer requirements and maintaining excellent product knowledge.
• Ensure compliance with all Health & Safety and PPE requirements, promoting safe working practices.
• Manage sales enquiries and quotations promptly and accurately.
• Monitor and review sales staff performance, including their account portfolios.
• Process customer orders via telephone, email, and face-to-face, arranging delivery or collection as required.
• Identify opportunities to upsell and secure additional sales.

This is a full time permanent role, 40 hours per week, Monday-Friday 08:00 – 17:00. Saturday working 08:00–12:00 every other week.

And here’s what we’d like you to have:

• Proven experience in a retail or showroom management role, ideally within bathrooms or home improvement.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Commercial awareness with a focus on sales growth and profitability.
• Ability to manage multiple priorities and work under pressure.
• Knowledge of bathroom products and trends (or willingness to learn).

We look forward to receiving your application!