Showroom Manager

BTA Sales; City of Westminster; On-site; GBP 74,000 - 90,000; Full time

Job summary

A renowned furniture brand is seeking a Showroom Manager in the City of Westminster to lead their flagship showroom. In this role, you will manage a dedicated team and drive sales performance while ensuring a high-quality client experience. The ideal candidate will have proven experience in showroom or retail management within the premium sector and a strong passion for design. This position offers a competitive salary package, commissions, and opportunities for professional growth.

Benefits

Exceptional monthly commissions

Career development opportunities

Collaborative working environment

Qualifications

• Proven showroom or retail management experience in luxury or premium brands.
• Ability to lead teams and mentor employees effectively.
• Passion for exceptional customer service and developing client relationships.
• Strong interest in design and home furnishings.

Responsibilities

• Drive sales performance and lead the showroom team.
• Ensure a premium, personalized client experience.
• Execute sales strategies to exceed revenue targets.
• Oversee showroom presentation and manage stock effectively.
• Process orders and track customer interactions.

Skills

Leadership

Sales coaching

Client Service

Attention to detail

Proactive approach

Tools

NetSuite

Job description

What’s in it for you?

Step into a high-profile role managing the flagship showroom for a renowned Australian furniture brand. You will be instrumental in establishing brand awareness and reputation in this location, leading a dedicated team comprising a showroom assistant and consultants. You’ll be based in a premium retail environment that feels more like an art installation and can earn a competitive salary package of up to $120k plus superannuation.

• Rewards : Boost your earnings with exceptional monthly commissions; bring in up to $80k OTE annually
• Culture : Join a collaborative environment with passionate, talented team members who value diversity
• Networking : Build valuable industry connections with architects, interior designers, and trade partners
• Growth : Access career development and leadership opportunities within a growing national brand
• Hours : Enjoy consistent working hours from 9.30 am to 5 pm daily, with only one weekend shift per week
• Product : Work with high‑quality, modern classic furniture and homewares that capture the relaxed, coastal Australian lifestyle.

Key responsibilities

You will be responsible for driving sales performance, leading the showroom team, and ensuring the delivery of a premium, personalised, in‑store experience that helps clients create homes that feel truly their own.

• Sales : Develop and execute sales strategies to drive revenue and exceed targets
• Leadership : Mentor and coach team members to achieve peak performance and build a high‑performing team
• Customer : Oversee the end‑to‑end client journey, ensuring a consistently exceptional, tailored service from furniture selection to scale and materiality
• Operations : Manage all aspects of showroom presentation, visual merchandising, stock, and coordinate with logistics and warehouse teams for seamless operations
• Systems : Process orders and manage client enquiries through the business systems
• Reporting : Track client interactions and provide insights on customer trends for strategic planning.

About your future employer

You will be joining a highly respected, Australian‑based homewares brand with a strong focus on quality and thoughtful craftsmanship, committed to shaping a design language synonymous with Australian interiors. The company’s mission is to make spaces feel like sanctuaries and help people create homes that feel truly their own. This is a lifestyle brand that values strong aesthetics, texture, and a relaxed, refined culture.

• Mission : Be part of a brand committed to creating timeless designs and making spaces feel personal and considered
• Partnership : Empower trade partners (architects, designers, builders) with exceptional service, tailored support, and exclusive benefits
• Design : Work with premium, curated collections, including made‑to‑order fabrics, to add depth and texture to designs.
• Values : Join an inclusive culture that celebrates diversity and offers leadership development.

Your skills and experience

• Leadership : Proven showroom or retail management experience (preferably in furniture or premium lifestyle brands) with a track record of exceeding targets.
• Management : Strong leadership and sales coaching skills, with an ability to take ownership of showroom operations and team development
• Client Service : Demonstrated passion for delivering exceptional, personalised customer service and building long‑term client relationships
• Aesthetic : Keen eye for detail, excellent brand presentation standards, and a design / furniture interest
• Approach : Proactive, hands‑on approach with a solutions‑focused mindset and excellent relationship‑building abilities
• Scheduling : Availability to work weekends with flexible scheduling.

You will stand out if you have :

• Industry : Direct experience in the furniture or premium lifestyle industries
• Systems : Extended experience in managing retail or sales administration, including processing orders, ideally using a system like NetSuite.

How to apply :

To apply for this role, please submit your resume using the 'Apply Now' button. Applications will be reviewed as they are received. For more details about this opportunity or similar roles, feel free to call me for a confidential discussion on 03 9283 9076.

We appreciate all applications, but only successful candidates will be contacted.