Shop Supervisor including Sundays

Age UK; Cheltenham; On-site; GBP 20,000 - 24,000; Part time

Job summary

A charity organization in Cheltenham seeks a Shop Supervisor to deliver excellent retail service. Responsibilities include managing the shop, ensuring a great shopping experience, organizing displays, and handling stock. Ideal candidates will have customer service experience, cash handling skills, and a flexible work approach. Join us to make a difference in the community.

Benefits

Competitive salary

25 days annual leave + bank holidays

Wellbeing days

Excellent pension scheme

Bupa health cashback plan

Car Benefit scheme

Cycle to Work scheme

Home & Tech purchase scheme

Blue Light Card scheme

Recognition awards

Responsibilities

• Deliver an excellent retail service and support shop sales.
• Manage the store during Sundays and maintain a tidy space.
• Organize displays and stock rotation.

Skills

Experience in working in a customer facing role

Experience of cash handling

Ability to lift and carry bags of stock up to 10kg

Teamwork

Ability to lone work

Cultural sensitivity

Flexibility in work approach

Job description

Age UK's shops are the face of the charity. On high streets up and down the country our retail teams deliver a great shopping experience to customers while generating much needed income for the charity, ensuring that we can provide services and support to older people who need it most. We are recruiting for a Shop Supervisor to join our wonderful team and deliver an excellent retail service, ensuring that every customer has a great shopping experience. As a valued member of the Age UK team, you will contribute towards maximising shop sales and profits as well as the successful day to day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence. The successful applicant will be required to work 13 hours per week including every Sunday. Each Sunday you will be responsible for the management of the store, ensuring it showcases our wonderful donations and taking pride in maintaining a tidy and accessible space for all. You will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values. Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.) To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

• Experience in working in a customer facing role
• Experience of cash handling
• Ability to lift and carry bags of stock up to 10kg's
• The ability to work as part of an effective team.
• Be able to lone work when needed
• Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities
• A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours e.g. shop events
• Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.