Shop Supervisor

Sue Ryder Care; Prestwick; Vor Ort; GBP 15.000 - 21.000; Teilzeit

Benefits dieser Stelle

27 days holiday + bank holidays pro‑r

Company pension scheme

Staff discount with thousands of shops

Refer a Friend £250

Enhanced maternity/paternity pay

Enhanced sick pay

Electric Vehicle Scheme

Healthcare Cash plan

Death in Service

Staff discount 10% online

Induction program and development

Employee support programme

Zusammenfassung

Sue Ryder Prestwick is seeking a Shop Supervisor to lead our Prestwick shop team. You will drive sales and income, support staff and volunteers, and nurture community links to increase donated stock. The role is part-time (7.5 hours per week incl Saturdays) on-site, with a 6-month fixed term contract.

The position offers a competitive hourly rate and a focus on compassionate, community-based retail. The ideal candidate will have supervisory and customer service experience, strong organisational

Qualifikationen

• Customer service experience is essential.
• Previous supervisory experience is required.
• Cash handling/till work experience.
• Basic IT skills (emails, instant messaging, video calls).
• Strong organisational skills.
• Experience working alone or in lone working scenarios.

Aufgaben

• Drive sales, income and performance against targets.
• Support and motivate staff to deliver excellent customer service.
• Build community relationships to generate donated stock.
• Recruit, train and retain a volunteer team.
• Maintain high merchandising, housekeeping and health & safety standards.
• Manage stock and EPOS processes to keep the shop presentable.

Kenntnisse

Customer Service Experience

Previous supervisory Experience

Cash Handling/Till work

Basic IT skills

Organisational Skills

Lone working experience

Jobbeschreibung

7.5 hours per week inc Sats on rota - 6m FTC

£12.79 per hour

Become a part of our story.

Every sale in our 400+ shops helps fund specialist palliative and end-of-life care. For over 70 years, we’ve supported people when it matters most — and we’re looking for a Shop Supervisor to help us continue that work.

You’ll support your manager and team, inspire your community and help drive income for our vital services, while championing creative ways to reduce, reuse and recycle.

We value our people and offer a great work-life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year’s Day off.

Bring your leadership skills to a role with real purpose.

You’ll be responsible for…

• As Shop Supervisor you will be using your skills and retail experience to help drive sales, income and performance against targets.
• Support and motivate the team to provide excellent service to customers and donors.
• Building strong community relationships to generate quality donated stock.
• Help Recruit, train and retain a committed volunteer team.
• Support in maintaining high standards of merchandising, housekeeping and health & safety.
• Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
• Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.

The ideal candidate would be…

We’re looking for ambitious people who are motivated by making a real difference. If you’re keen to learn, grow and develop while helping us ensure everyone gets the support they deserve, you’ll fit right in.

Come and join the team as our Shop Supervisor at our Prestwick shop

Our Sue Ryder Prestwick shop is very fortunate in the quality of donations it receives, which allows us to display our very best at all times. Ranging from high street to designer and one-off pieces too, our customers love the quality of our stock.

Shop Supervisor

Company: Sue Ryder Care

Salary: from £12.79 an hour

Hours: Part-time

Location: Prestwick

Working pattern: On-site

Job type: Contract

Posting date: 3 Nov 2026

Closing date: 17 Nov 2026

Summary

Shop Supervisor

35-37 Main Street

Prestwick

KA9 1AD

7.5 hours per week inc Sats on rota - 6m FTC

£12.79 per hour

Become a part of our story.

Every sale in our 400+ shops helps fund specialist palliative and end-of-life care. For over 70 years, we’ve supported people when it matters most — and we’re looking for a Shop Supervisor to help us continue that work.

You’ll support your manager and team, inspire your community and help drive income for our vital services, while championing creative ways to reduce, reuse and recycle.

We value our people and offer a great work-life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year’s Day off.

Bring your leadership skills to a role with real purpose.

You’ll be responsible for…

• As Shop Supervisor you will be using your skills and retail experience to help drive sales, income and performance against targets.
• Support and motivate the team to provide excellent service to customers and donors.
• Building strong community relationships to generate quality donated stock.
• Help Recruit, train and retain a committed volunteer team.
• Support in maintaining high standards of merchandising, housekeeping and health & safety.
• Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
• Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.

The ideal candidate would be…

We’re looking for ambitious people who are motivated by making a real difference. If you’re keen to learn, grow and develop while helping us ensure everyone gets the support they deserve, you’ll fit right in.

Come and join the team as our Shop Supervisor at our Prestwick shop

Our Sue Ryder Prestwick shop is very fortunate in the quality of donations it receives, which allows us to display our very best at all times. Ranging from high street to designer and one-off pieces too, our customers love the quality of our stock.

Benefits

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Enhanced sick pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back costs of routine healthcare
• Death in Service benefit
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities.
• Access to Employee support programme

For more of our employee benefits please visit our website: www.sueryder.org/jobs/retail-careers/benefits/

Closing date: 17th November

Interview date: 24th November

Our commitment to equity, diversity and inclusion

At Sue Ryder, we’re committed to creating an inclusive workplace where everyone feels valued and can thrive. We welcome applications from people of all backgrounds, particularly those from Black, Asian and Minority Ethnic communities, LGBTQ+ people, people from lower socio-economic backgrounds and disabled people.

As a Disability Confident Committed employer, disabled applicants who meet the minimum essential criteria will be offered an interview. We also provide reasonable adjustments throughout our recruitment process to ensure everyone has the opportunity to participate fully.

Essential requirements

Minimum Essential Criteria

• Customer Service Experience
• Previous supervisory Experience
• Cash Handling/Till work
• Basic IT skills (emails/instant messaging/video calls)
• Organisational Skills
• Lone working experience

Desirable Criteria

• High street retail/leisure/hospitality background
• KPI and target experience
• Charity retail
• Health & Safety knowledge
• Team Player
• Key holder/opening/closing
• Merchandising/Stock rotation

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.