Shop Assistant

Sue Ryder Care; Aviemore; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

27 days holiday

Company pension

Staff discount

Refer a Friend £250

Enhanced maternity/paternity pay

Electric Vehicle Scheme

Healthcare Cash plan

Staff discount on online shop

Induction programme

Employee support

Job summary

Sue Ryder Care in Aviemore is seeking a Shop Assistant to help drive sales and income for our vital palliative care services. You’ll support your manager and team, deliver excellent customer service to shoppers and donors, and contribute to a positive, community-focused shop atmosphere.

This part-time, on-site role offers a great work-life balance, 27 days holiday pro rata, staff discounts and a structured induction.

Qualifications

• Customer service or retail experience preferred.
• Motivated to make a real difference and learn.
• Willing to work 1 in 2 weekends and flexible hours.

Responsibilities

• Drive sales and meet targets using retail skills.
• Provide excellent service to customers and donors.
• Build community relationships to generate donated stock.
• Maintain high standards of merchandising, housekeeping and safety.
• Manage stock and EPOS processes to keep the shop fresh.
• Champion the Sue Ryder brand and fundraising campaigns.

Skills

Customer service

Retail experience

Tools

EPOS systems

Job description

Every sale in our 400+ shops helps fund specialist palliative and end-of-life care. For over 70 years, we’ve supported people when it matters most — and we’re looking for a Shop Assistant to help us continue that work.

You’ll support your manager and team, inspire your community and help drive income for our vital services, while championing creative ways to reduce, reuse and recycle.

We value our people and offer a great work-life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year’s Day off.

Bring your customer service skills to a role with real purpose.

Responsibilities

• As Shop Assistant you will be using your skills and retail experience to help drive sales, income and performance against targets.
• provide excellent service to customers and donors.
• Help build strong community relationships to generate quality donated stock.
• Support in maintaining high standards of merchandising, housekeeping and health & safety.
• Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
• Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.

Candidate profile

We’re looking for ambitious people who are motivated by making a real difference. If you’re keen to learn, grow and develop while helping us ensure everyone gets the support they deserve, you’ll fit right in.

Location

We are located on the main road of Aviemore, with convenient street parking for dropping off donations and a large car park at the rear.

Benefits

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back costs of routine healthcare
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities.
• Access to Employee support programme

For more of our employee benefits please visit our website: www.sueryder.org/jobs/retail-careers/benefits/

Company Details

Company: Sue Ryder Care

Salary: from £12.71 an hour

Hours: Part-time

Location: Aviemore

Working pattern: On-site

Job type: Permanent

Posting date: 23 Oct 2026

Closing date: 6 Nov 2026

Our Commitment to equity, diversity and inclusion

At Sue Ryder, we're committed to creating an inclusive workplace where everyone feels valued and can thrive. We welcome applications from people of all backgrounds, particularly those from Black, Asian and Minority Ethnic communities, LGBTQ+ people, people from lower socio-economic backgrounds and disabled people.

As a Disability Confident Committed employer, disabled applicants who meet the minimum essential criteria will be offered an interview. We also provide reasonable adjustments throughout our recruitment process to ensure everyone has the opportunity to participate fully.

Proud member of the Disability Confident employer scheme