Shop Supervisor
Sue Ryder Care
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Benefits offered by this job
Job summary
Shop Supervisor at Sue Ryder Care in Aviemore is a part-time, on-site role 15 hours weekly with a pay rate of £12.79 per hour. Join a charity shop team to lead in-store performance, donor engagement and community relations.
You will support the manager, motivate staff and volunteers, maintain shop standards and drive fundraising initiatives to support palliative care services.
Qualifications
- Previous supervisory experience is required.
- Cash handling or till work experience is essential.
- Basic IT skills including emails and messaging are expected.
- Experience working alone (lone working) is desirable.
- Background in high street retail, leisure or hospitality is beneficial.
- Experience with KPI and targets is advantageous.
Responsibilities
- Drive sales, income and performance against targets.
- Support and motivate the team to deliver excellent customer and donor service.
- Build community relationships to secure quality donated stock.
- Assist in recruiting, training and retaining volunteers.
- Maintain high standards of merchandising, housekeeping and health & safety.
- Manage stock and EPOS processes to keep the shop fresh and well presented.
- Champion the Sue Ryder brand in-store campaigns and fundraising initiatives.
Skills
Job description
Every sale in our 400+ shops helps fund specialist palliative and end-of-life care. For over 70 years, we’ve supported people when it matters most — and we’re looking for a Shop Supervisor to help us continue that work.
You’ll support your manager and team, inspire your community and help drive income for our vital services, while championing creative ways to reduce, reuse and recycle.
We value our people and offer a great work-life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year’s Day off.
Bring your leadership skills to a role with real purpose.
- As Shop Supervisor you will be using your skills and retail experience to help drive sales, income and performance against targets.
- Support and motivate the team to provide excellent service to customers and donors.
- Building strong community relationships to generate quality donated stock.
- Help Recruit, train and retain a committed volunteer team.
- Support in maintaining high standards of merchandising, housekeeping and health & safety.
- Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
- Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.
We’re looking for ambitious people who are motivated by making a real difference. If you’re keen to learn, grow and develop while helping us ensure everyone gets the support they deserve, you’ll fit right in.
Come and join the team as our Shop Supervisor at our Aviemore shop
We are located on the main road of Aviemore, with convenient street parking for dropping off donations and a large car park at the rear.
- Previous supervisory Experience
- Cash Handling/Till work
- Basic IT skills (emails/instant messaging/video calls)
- Lone working experience
- High street retail/leisure/hospitality background
- KPI and target experience
- Charity retail
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part‑time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Staff discount of 10% on new goods online at shop.sueryder.org
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
For more of our employee benefits please visit our website: www.sueryder.org/jobs/retail-careers/benefits/
Interview date: 12th November
At Sue Ryder, we're committed to creating an inclusive workplace where everyone feels valued and can thrive. We welcome applications from people of all backgrounds, particularly those from Black, Asian and Minority Ethnic communities, LGBTQ+ people, people from lower socio‑economic backgrounds and disabled people.
As a Disability Confident Committed employer, disabled applicants who meet the minimum essential criteria will be offered an interview. We also provide reasonable adjustments throughout our recruitment process to ensure everyone has the opportunity to participate fully.
We’re proud member of the Disability Confident employer scheme
Company: Sue Ryder Care
Salary: from £12.79 an hour
Hours: Part‑time
Location: Aviemore
Working pattern: On‑site
Job type: Permanent
Posting date: 23 Oct 2026
Closing date: 6 Nov 2026
Shop Supervisor
6 Grampian Road
Aviemore
PH22 1RP
15 hours per week inc weekends on rota
£12.79 per hour
Become a part of our story.
Every sale in our 400+ shops helps fund specialist palliative and end‑of‑life care. For over 70 years, we’ve supported people when it matters most — and we’re looking for a Shop Supervisor to help us continue that work.
You’ll support your manager and team, inspire your community and help drive income for our vital services, while championing creative ways to reduce, reuse and recycle.
We value our people and offer a great work‑life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year’s Day off.
Bring your leadership skills to a role with real purpose.
- As Shop Supervisor you will be using your skills and retail experience to help drive sales, income and performance against targets.
- Support and motivate the team to provide excellent service to customers and donors.
- Building strong community relationships to generate quality donated stock.
- Help Recruit, train and retain a committed volunteer team.
- Support in maintaining high standards of merchandising, housekeeping and health & safety.
- Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
- Championing the Sue Ryder brand, in‑store campaigns and national fundraising initiatives.
We’re looking for ambitious people who are motivated by making a real difference. If you’re keen to learn, grow and develop while helping us ensure everyone gets the support they deserve, you’ll fit right in.
Come and join the team as our Shop Supervisor at our Aviemore shop
We are located on the main road of Aviemore, with convenient street parking for dropping off donations and a large car park at the rear.
- Customer Service Experience
- Previous supervisory Experience
- Cash Handling/Till work
- Basic IT skills (emails/instant messaging/video calls)
- Organisational Skills
- Lone working experience
- High street retail/leisure/hospitality background
- KPI and target experience
- Charity retail
- Health & Safety knowledge
- Team Player
- Key holder/opening/closing
- Merchandising/Stock rotation
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part‑time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online at shop.sueryder.org
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
For more of our employee benefits please visit our website: www.sueryder.org/jobs/retail-careers/benefits/
Closing date: 6th November
Interview date: 12th November
At Sue Ryder, we're committed to creating an inclusive workplace where everyone feels valued and can thrive. We welcome applications from people of all backgrounds, particularly those from Black, Asian and Minority Ethnic communities, LGBTQ+ people, people from lower socio‑economic backgrounds and disabled people.
As a Disability Confident Committed employer, disabled applicants who meet the minimum essential criteria will be offered an interview. We also provide reasonable adjustments throughout our recruitment process to ensure everyone has the opportunity to participate fully.
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