Shop Supervisor

Sue Ryder Care; Bonds; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

27 days holiday (pro rata)

Company pension scheme

Staff discount

Refer a Friend £250

Enhanced maternity/paternity pay

Enhanced sick pay

Electric Vehicle Scheme

Healthcare Cash plan

Death in Service benefit

Staff discount 10% online

Induction programme

Employee support programme

Job summary

Sue Ryder Care in Garstang is seeking a Shop Supervisor for a part-time role (15 hours per week) with weekend on-rotation, starting shifts at 8.45am and finishing around 5.15pm. You will support the store manager, lead the team, drive sales and income, and help deliver high-quality customer and donor service while promoting the Sue Ryder brand.

You’ll recruit and train volunteers, manage stock and EPOS processes, maintain merchandising standards, and build relationships with the local community

Qualifications

• Experience leading a team in a retail setting.
• Ability to recruit and train volunteers.
• Weekend on-rotation availability.
• Customer service and stock management awareness.

Responsibilities

• Drive sales, income and performance against targets.
• Support and motivate the team to provide excellent service to customers and donors.
• Build community relationships to generate quality donated stock.
• Help recruit, train and retain volunteers.
• Maintain high merchandising, housekeeping and health & safety standards.
• Manage stock and EPOS processes to keep the shop fresh and well presented.
• Champion Sue Ryder brand in-store campaigns and fundraising initiatives.

Skills

Leadership

Retail experience

Volunteer recruitment

Tools

EPOS system

Job description

15 hours per week - 3 days inc weekends on rota

£12.79 per hour

Become a part of our story.

Every sale in our 400+ shops helps fund specialist palliative and end-of-life care. For over 70 years, we’ve supported people when it matters most — and we’re looking for a Shop Supervisor to help us continue that work.

You’ll support your manager and team, inspire your community and help drive income for our vital services, while championing creative ways to reduce, reuse and recycle.

We value our people and offer a great work-life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year’s Day off.

Bring your leadership skills to a role with real purpose.

• As Shop Supervisor you will be using your skills and retail experience to help drive sales, income and performance against targets.
• Support and motivate the team to provide excellent service to customers and donors.
• Building strong community relationships to generate quality donated stock.
• Help Recruit, train and retain a committed volunteer team.
• Support in maintaining high standards of merchandising, housekeeping and health & safety.
• Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
• Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.

The ideal candidate would be…

We’re looking for ambitious people who are motivated by making a real difference. If you’re keen to learn, grow and develop while helping us ensure everyone gets the support they deserve, you’ll fit right in.

Come and join the team as our Shop Supervisor at our Garstang shop

You can be assured of a warm welcome when you call in to see our fantastic array of fashion, bric-a-brac, toys, books and soft furnishings all spread over two floors.

Company: Sue Ryder Care

Salary: from £12.79 an hour

Hours: Part-time

Location: Garstang

Working pattern: On-site

Job type: Permanent

Posting date: 26 Oct 2026

Closing date: 6 Nov 2026

Benefits

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Enhanced sick pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back costs of routine healthcare
• Death in Service benefit
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities.
• Access to Employee support programme

For more of our employee benefits please visit our website: www.sueryder.org/jobs/retail-careers/benefits/

Closing date: 6th November

Interview date: 11th November

Our commitment to equity, diversity and inclusion

At Sue Ryder, we're committed to creating an inclusive workplace where everyone feels valued and can thrive. We welcome applications from people of all backgrounds, particularly those from Black, Asian and Minority Ethnic communities, LGBTQ+ people, people from lower socio-economic backgrounds and disabled people.

As a Disability Confident Committed employer, disabled applicants who meet the minimum essential criteria will be offered an interview. We also provide reasonable adjustments throughout our recruitment process to ensure everyone has the opportunity to participate fully.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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