Shop Supervisor

Sue Ryder; Hordle; On-site; GBP 80,000 - 100,000; Part time

Job summary

A charity retail organization is looking for a Shop Supervisor at their Lymington location. You will lead a team to drive sales, engage with the local community for donated stock, and maintain high standards of merchandising and customer service. The position requires retail experience, strong leadership skills, and a positive attitude. The role offers part-time work with various benefits including family health plans and pension options.

Benefits

Family, health, and retirement benefits

Enhanced maternity/paternity pay

Staff discounts

Qualifications

• Retail experience with the ability to deliver sales.
• Strong positive attitude and leadership ability to manage a diverse team.
• Excellent interpersonal skills and administrative understanding.

Responsibilities

• Lead and motivate a team to drive sales and provide excellent customer service.
• Manage community engagement to secure donated stock for the shop.
• Maintain high merchandising standards and health and safety.

Skills

Retail experience with commercial awareness

Positive attitude and good judgment

Proven leadership skills

Excellent people skills

Understanding of financial and IT administration

Job description

Overview

As Shop Supervisor you will be using your skills and retail experience to help drive business, push sales, and achieve targets. Help to lead a team to deliver great customer service to our donors and customers. Work with the local community to generate sufficient donated stock to drive sales. Help to recruit, train & retain a volunteer team, who'll look to you and the shop manager for leadership and guidance. Set high standards of merchandising and housekeeping, ensuring you and your teams health and safety is a priority. Help to manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times. Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives. Help to manage an effective stock process through the Epos operation.

Responsibilities

• Lead and motivate a team of volunteers and staff to drive sales and deliver excellent customer service.
• Manage community engagement to generate donated stock for the shop.
• Maintain high merchandising and housekeeping standards with a focus on health and safety.
• Oversee stock processes and ensure the shop is well merchandised with fresh, seasonal stock.
• Act as a brand ambassador for Sue Ryder and support in-store campaigns and fundraising initiatives.
• Operate the Epos stock process effectively.

Qualifications & Skills

• Retail experience with commercial awareness to deliver sales.
• Positive attitude, good judgment, and proven leadership skills, including ability to lead a large team of volunteers.
• Excellent people skills, a positive can-do attitude, and understanding of financial and IT administration.

About Sue Ryder Shop – Lymington

Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold funds our care and support services. Our shop in Lymington is located at 49 High Street, Lymington, SO41 9AG.

Conditions & Benefits

• Location: Lymington
• Hours: 22.5 hours per week over 7 days (3 x 7.5 hour shifts: Sun/Mon/Tues)
• Salary: £12.36 per hour + rewards & benefits
• Family, health, and retirement benefits including pension, holidays, enhanced maternity/paternity pay, sick pay, and staff discounts
• Insurance and employee networks, inclusion programs, and other benefits listed in the careers site
• Closing date: 13th Oct; Interview date: TBC

About us

We actively encourage applications from people from all backgrounds to help us provide the best possible experience for the people who use our services and to recruit a diverse workforce. We particularly welcome applications from the global majority, LGBTQIA+ and people with disabilities.