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Sue Ryder Care; Renfrew; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Holiday entitlement

Pension scheme

Staff discount

Refer a Friend

Maternity/paternity pay

Sick pay

EV scheme

Healthcare plan

Death in Service

Employee support

Induction program

Job summary

Sue Ryder Renfrew seeks a Shop Supervisor to lead daily retail operations, drive sales and ensure excellent donor and customer service. You will guide a small team, recruit and train volunteers, and foster community relationships to raise quality donations.

The role offers part-time hours (7.5 per week) in our Renfrew shop, with benefits and a supportive, mission-driven environment focused on fundraising for palliative and end-of-life care.

Qualifications

• Ambitious people motivated by making a real difference.
• Keen to learn, grow and develop while helping us ensure everyone gets the support they deserve.

Responsibilities

• Drive sales, income and performance against targets.
• Support and motivate the team to provide excellent service to customers and donors.
• Build strong community relationships to generate quality donated stock.
• Help recruit, train and retain a committed volunteer team.
• Maintain high standards of merchandising, housekeeping and health & safety.
• Manage stock and EPOS processes to keep the shop fresh and well presented.
• Champion the Sue Ryder brand, in-store campaigns and national fundraising initiatives.

Skills

Retail experience

Leadership

Volunteer recruitment

Customer service

Job description

Location: Sue Ryder Charity shop, 6 Dunlop St, Renfrew PA4 8PQ

Hours: 7.5 hours per week

Salary:£12.79 per hour

Become a part of our story.

Every sale in our 400+ shops helps fund specialist palliative and end-of-life care. For over 70 years, we’ve supported people when it matters most — and we’re looking for a Shop Supervisor to help us continue that work.

You’ll support your manager and team, inspire your community and help drive income for our vital services, while championing creative ways to reduce, reuse and recycle.

We value our people and offer a great work-life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year’s Day off.

Bring your leadership skills to a role with real purpose.

You'll be responsible for…

• As Shop Supervisor you will be using your skills and retail experience to help drive sales, income and performance against targets.
• Support and motivate the team to provide excellent service to customers and donors.
• Building strong community relationships to generate quality donated stock.
• Help Recruit, train and retain a committed volunteer team.
• Support in maintaining high standards of merchandising, housekeeping and health & safety.
• Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
• Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.

The ideal candidate would be…

We’re looking for ambitious people who are motivated by making a real difference. If you’re keen to learn, grow and develop while helping us ensure everyone gets the support they deserve, you’ll fit right in.

Come and join the team as our Shop Supervisor at our Renfrew shop

Shop Information

You have chosen to look a little closer at our Sue Ryder Renfrew shop so straight away we would like to say thank you. Here in the Renfrew branch we work closely with the local schools and the community. We participate in the Duke of Edinburgh scheme and also recruit volunteers looking to gain retail experience or just give some of your free time to us. We are a varied team in Renfrew all with different skills. We receive donations daily varying from, most recently, an electric drum set to toddler beds to potato mashers. Our wide variety of donations means there is space for various areas of expertise.

Benefits

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Enhanced sick pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back costs of routine healthcare
• Death in Service benefit
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities.
• Access to Employee support programme

For more of our employee benefits please visit our website: www.sueryder.org/jobs/retail-careers/benefits/

Closing date: 30th October

Interview date: 10th November

Our commitment to equity, diversity and inclusion

At Sue Ryder, we're committed to creating an inclusive workplace where everyone feels valued and can thrive. We welcome applications from people of all backgrounds, particularly those from Black, Asian and Minority Ethnic communities, LGBTQ+ people, people from lower socio-economic backgrounds and disabled people.

As a Disability Confident Committed employer, disabled applicants who meet the minimum essential criteria will be offered an interview. We also provide reasonable adjustments throughout our recruitment process to ensure everyone has the opportunity to participate fully.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Working pattern: On-site

Job type: Permanent

Posting date: 21 Oct 2026