Shop Supervisor

Sue Ryder; Peterborough; Vor Ort; GBP 15.000 - 21.000; Teilzeit

Benefits dieser Stelle

Holiday allowance

Company pension

Staff discount

Refer a Friend

Maternity/Paternity pay

Sick pay

EV scheme

Healthcare plan

Death in Service

Staff discount online

Induction programme

Employee support

Zusammenfassung

Sue Ryder in Peterborough is seeking a Shop Supervisor to lead the Herlington shop's small team and drive community-facing activity, with 15 hours per week at £12.79 per hour.

You'll motivate colleagues, optimise sales and stock, recruit and train volunteers, and ensure welcoming, well-presented by-the-door service to donors and customers, supporting our palliative and end-of-life care mission.

Qualifikationen

• Customer service experience.
• Previous supervisory experience.
• Cash handling/till work.
• Basic IT skills (emails/instant messaging/video calls).
• Organisational skills.
• Lone working experience.

Aufgaben

• Drive sales, income and performance against targets.
• Support and motivate the team to provide excellent service.
• Build strong community relationships to generate donated stock.
• Recruit, train and retain a committed volunteer team.
• Maintain high standards of merchandising, housekeeping and health & safety.
• Manage stock and EPOS processes to keep the shop fresh and well presented.
• Champion the Sue Ryder brand and national fundraising campaigns.

Kenntnisse

Customer service experience

Supervisory experience

Cash handling

Basic IT skills

Organisational skills

Lone working

Jobbeschreibung

Shop Supervisor

Location: Sue Ryder Charity shop, 29 Herlington, Peterborough PE2 5PW

Hours: 15 hours per week

Salary: £12.79 per hour

Become a part of our story.

Every sale in our 400+ shops helps fund specialist palliative and end-of-life care. For over 70 years, we’ve supported people when it matters most — and we’re looking for a Shop Supervisor to help us continue that work.

You’ll support your manager and team, inspire your community and help drive income for our vital services, while championing creative ways to reduce, reuse and recycle.

We value our people and offer a great work-life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year’s Day off.

Bring your leadership skills to a role with real purpose.

You’ll be responsible for…

• As Shop Supervisor you will be using your skills and retail experience to help drive sales, income and performance against targets.
• Support and motivate the team to provide excellent service to customers and donors.
• Building strong community relationships to generate quality donated stock.
• Help Recruit, train and retain a committed volunteer team.
• Support in maintaining high standards of merchandising, housekeeping and health & safety.
• Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
• Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.

The ideal candidate would be…

We’re looking for ambitious people who are motivated by making a real difference. If you’re keen to learn, grow and develop while helping us ensure everyone gets the support they deserve, you’ll fit right in.

Come and join the team as our Shop Supervisor at our Herlington shop

Shop Information

“Sue Ryder’s very first pound shop. New stock is available every day and our team are always happy to share in your joy of finding that special something – from coats and suits through to bric‑a‑brac and entertainment. We are situated in a small parade of shops and there is always laughter, cheer and a warm welcome awaiting you in store. We're surrounded by a thriving community of all ages that supports us and has taken us to their hearts. There is a bus stop nearby and we also have a convenient car park nearby.”

Minimum Essential Criteria

• Customer Service Experience
• Previous supervisory Experience
• Cash Handling/Till work
• Basic IT skills (emails/instant messaging/video calls)
• Organisational Skills
• Lone working experience

Desirable Criteria

• High street retail/leisure/hospitality background
• KPI and target experience
• Charity retail
• Health & Safety knowledge
• Team Player
• Key holder/opening/closing
• Merchandising/Stock rotation

Benefits

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme – £250 payment
• Enhanced maternity, paternity and adoption pay
• Enhanced sick pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back costs of routine healthcare
• Death in Service benefit
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities.
• Access to Employee support programme

For more of our employee benefits please visit our website: www.sueryder.org/jobs/retail-careers/benefits/

Closing date: 30th October

Interview date: TBC

Our commitment to equity, diversity and inclusion

At Sue Ryder, we're committed to creating an inclusive workplace where everyone feels valued and can thrive. We welcome applications from people of all backgrounds, particularly those from Black, Asian and Minority Ethnic communities, LGBTQ+ people, people from lower socio-economic backgrounds and disabled people.

As a Disability Confident Committed employer, disabled applicants who meet the minimum essential criteria will be offered an interview. We also provide reasonable adjustments throughout our recruitment process to ensure everyone has the opportunity to participate fully.