Shop Assistant

Sue Ryder Care; Port Glasgow; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

27 days holiday

Company pension

Staff discount

Refer a Friend £250

Enhanced maternity/paternity pay

Enhanced sick pay

Electric Vehicle Scheme

Healthcare Cash plan

Death in Service

Staff discount on shop goods

Induction and development

Employee support programme

Job summary

Shop Assistant role in Port Glasgow with Sue Ryder Care offers a part-time on-site position. You will support the shop team to drive sales, assist customers and donors, and help keep the store well presented.

Role includes stock management, supporting campaigns, and adhering to health & safety standards while representing the Sue Ryder brand in the community.

Qualifications

• Provide excellent customer service to shoppers and donors.
• Use retail experience to help drive sales and meet targets.
• Maintain high standards of merchandising, housekeeping and health & safety.
• Assist with stock management and EPOS processes to keep the shop fresh and well presented.
• Support in building community relationships to generate donated stock.

Responsibilities

• As Shop Assistant you will be using your skills and retail experience to help drive sales, income and performance against targets.
• Provide excellent service to customers and donors.
• Help build strong community relationships to generate quality donated stock.
• Support in maintaining high standards of merchandising, housekeeping and health & safety.
• Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
• Championing the Sue Ryder brand, in-store campaigns and fundraising initiatives.

Skills

Customer service

Retail experience

Stock management

Merchandising

Tools

EPOS systems

Job description

Every sale in our 400+ shops helps fund specialist palliative and end-of-life care. For over 70 years, we’ve supported people when it matters most — and we’re looking for a Shop Assistant to help us continue that work.

You’ll support your manager and team, inspire your community and help drive income for our vital services, while championing creative ways to reduce, reuse and recycle.

We value our people and offer a great work-life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year’s Day off.

Bring your customer service skills to a role with real purpose.

You’ll be responsible for…

• As Shop Assistant you will be using your skills and retail experience to help drive sales, income and performance against targets.
• provide excellent service to customers and donors.
• Help build strong community relationships to generate quality donated stock.
• Support in maintaining high standards of merchandising, housekeeping and health & safety.
• Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
• Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.

Benefits

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Enhanced sick pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back costs of routine healthcare
• Death in Service benefit
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities.
• Access to Employee support programme

For more of our employee benefits please visit our website: www.sueryder.org/jobs/retail-careers/benefits/

Closing Date: 28th October

Interview date: TBC

Our commitment to equity, diversity and inclusion

At Sue Ryder, we're committed to creating an inclusive workplace where everyone feels valued and can thrive. We welcome applications from people of all backgrounds, particularly those from Black, Asian and Minority Ethnic communities, LGBTQ+ people, people from lower socio-economic backgrounds and disabled people.

As a Disability Confident Committed employer, disabled applicants who meet the minimum essential criteria will be offered an interview. We also provide reasonable adjustments throughout our recruitment process to ensure everyone has the opportunity to participate fully

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Shop Assistant

Company: Sue Ryder Care

Hours: Part-time

Location: Port Glasgow

Working pattern: On-site

Job type: Contract

Posting date: 14 Oct 2026

Closing date: 28 Oct 2026

£12.71 per hour

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