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Sue Ryder Care; Pocklington; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

27 days holiday rising to 33 with len‌

Company pension scheme

Staff discount with thousands ofRetail

Refer a Friend scheme - £250 payment

Enhanced maternity, paternity and adop

Enhanced sick pay

Electric Vehicle Scheme

Healthcare Cash plan, to claim back...

Death in Service benefit

Staff discount of 10% on new goods onl

Structured induction programme and lea

Access to Employee support programme

Job summary

Sue Ryder Care is seeking a Shop Supervisor for our Pocklington shop. This part-time, on-site role provides leadership to a small team, drives sales, and supports volunteers. You will recruit and train volunteers, manage stock and merchandising, and uphold health and safety standards.

The shop operates 15 hours per week at £12.79 per hour. You will work with the local community, donor networks and campaigns to fund essential palliative care services.

Qualifications

• Leadership and people management experience.
• Retail experience with sales targets.
• Ability to engage with local community and donors.
• Experience in recruiting and retaining volunteers.
• Knowledge of merchandising and stock control.

Responsibilities

• Drive sales, income and performance against targets.
• Support and motivate the team to provide excellent service.
• Build strong community relationships to generate donated stock.
• Help recruit, train and retain a committed volunteer team.
• Maintain high standards of merchandising, housekeeping and health & safety.
• Manage stock and EPOS processes to keep the shop fresh and well presented.
• Champion the Sue Ryder brand through in-store campaigns and fundraising initiatives.

Skills

Leadership

Retail experience

Community engagement

Volunteer recruitment

Stock management

Job description

Shop Supervisor

Company: Sue Ryder Care

Hours: Part-time

Location: YO42 2AR

Working pattern: On-site

Job type: Permanent

Posting date: 21 Oct 2026

Closing date: 4 Nov 2026

Summary

Shop Supervisor

Location: Shop Address: Sue Ryder Charity shop, 36/38 Market St, Pocklington, York YO42 2AR

Hours: 15 hours per week

Salary: £12.79 per hour

Become a part of our story.

Every sale in our 400+ shops helps fund specialist palliative and end-of-life care. For over 70 years, we’ve supported people when it matters most — and we’re looking for a Shop Supervisor to help us continue that work.

You’ll support your manager and team, inspire your community and help drive income for our vital services, while championing creative ways to reduce, reuse and recycle.

We value our people and offer a great work-life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year’s Day off.

Bring your leadership skills to a role with real purpose.

You’ll be responsible for…

• As Shop Supervisor you will be using your skills and retail experience to help drive sales, income and performance against targets.
• Support and motivate the team to provide excellent service to customers and donors.
• Building strong community relationships to generate quality donated stock.
• Help Recruit, train and retain a committed volunteer team.
• Support in maintaining high standards of merchandising, housekeeping and health & safety.
• Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
• Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.

The ideal candidate would be…

We’re looking for ambitious people who are motivated by making a real difference. If you’re keen to learn, grow and develop while helping us ensure everyone gets the support they deserve, you’ll fit right in.

Come and join the team as our Shop Supervisor at our Pocklington shop

Shop Information

The Sue Ryder Pocklington shop is at the heart of the community, right in the centre of town. Sue Ryder has had a presence in Pocklington since the 1970s and we have been at our current location since 1996. Though we are quite a small shop, we like to call it bijou and often call it “The Boutique.

We are extremely well supported. We have a strong, loyal customer base due to the great atmosphere in the shop. We always have a wide range of good quality stock ranging from fashion and accessories for all the family to bric-a-brac and a great selection of home furnishings to suit all budgets.

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part‑time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Enhanced sick pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back costs of routine healthcare
• Death in Service benefit
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities.
• Access to Employee support programme

For more of our employee benefits please visit our website: www.sueryder.org/jobs/retail-careers/benefits/

Closing date: 4th November

Interview date: 17th November

Our commitment to equity, diversity and inclusion

At Sue Ryder, we're committed to creating an inclusive workplace where everyone feels valued and can thrive. We welcome applications from people of all backgrounds, particularly those from Black, Asian and Minority Ethnic communities, LGBTQ+ people, people from lower socio-economic backgrounds and disabled people.

As a Disability Confident Committed employer, disabled applicants who meet the minimum essential criteria will be offered an interview. We also provide reasonable adjustments throughout our recruitment process to ensure everyone has the opportunity to participate fully.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.