Shop Manager (East) at Jersey Hospice Care

jobs.jerseyeveningpost.com-job boards; United Kingdom; On-site; GBP 100,000 - 125,000; Full time

Job summary

A community-focused charity is seeking a Shop Manager for its East charity shop in the United Kingdom. The successful candidate will manage the day-to-day operations, ensuring excellent customer service and maximizing revenue. This full-time, permanent role involves leading a team and training volunteers. The position requires working a flexible schedule, including weekends and public holidays, making it ideal for those with retail management experience and strong leadership skills.

Qualifications

• Experience in retail management preferred.
• Strong communication and leadership skills.
• Ability to work flexible hours including weekends.

Responsibilities

• Oversee daily operations of the charity shop.
• Ensure high levels of customer service are maintained.
• Train and develop team members and volunteers.

Job description

Jersey Hospice Care is looking for a Shop Manager (East) to join our Retail Team on a full-time permanent basis, working 5 days in 7 (including weekends and Public and Bank Holidays), Monday to Sunday on a rota basis.

The postholder will be responsible for the day-to-day running of Jersey Hospice Care’s East charity shop, for maintaining a high level of customer service and maximising revenue. The postholder will build good team spirit by effectively communicating with the Head of Retail, colleagues and. They will lead, manage, develop, and train colleagues and volunteers, ensuring their understanding of their roles and responsibilities and the importance of delivering excellent customer service.