Shift Team Leader - Bar & Guest Experience

Flaming Grill; Filton; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Pension contribution

Staff discount 33%

Friends & family discount 15%

Employee assistance program

Enhanced parental leave policies

Wagestream access

Retail discounts (30% off)

Career development &培训

Job summary

Flaming Grill in Filton is seeking a Team Leader to guide the team during busy shifts and ensure high standards of service. You will support the management, coordinate tasks, and keep customers happy with a memorable experience.

Key focus areas include safety, compliance and a welcoming atmosphere, with opportunities to develop within one of the industry’s well-known brands. A competitive salary is offered.

Qualifications

• Lead a team during busy shifts with a focus on service quality.
• Ensure safety, legality and cleanliness of the bar and pub area.
• Resolve issues and deputise for management when needed.

Responsibilities

• Provide customers with a heartfelt and memorable experience on every visit.
• Deputise for the management team and handle issues during their absence.
• Organise and coordinate the team to keep shifts running smoothly.
• Maintain a safe, legal, clean bar environment and address issues quickly.

Skills

Team leadership

Customer service

Shift coordination

Safety compliance

English proficiency

Job description

Flaming Grill in Filton is seeking a Team Leader to guide the team during busy shifts and ensure high standards of service. You will support the management, coordinate tasks, and keep customers happy with a memorable experience.

Key focus areas include safety, compliance and a welcoming atmosphere, with opportunities to develop within one of the industry’s well-known brands. A competitive salary is offered.