Shift Leader: Bar Service & Guest Experience

Flaming Grill - BRA_103; Salisbury; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Pension contribution

Career development across brands

Staff discounts on food and drink

Employee assistance program

Job summary

Flaming Grill in Salisbury is seeking a proactive Team Leader to guide a busy shift, ensuring the team has what they need and that service remains fast and friendly.

You’ll deputise for the management team, coordinate staff, keep orders moving, and make sure the bar is safe, legal and clean while any issues are resolved quickly.

Join a lively team with rewards including pension contributions, career development across our brands, and generous staff discounts on food and drink.

Qualifications

• Ability to lead a team during busy shifts.
• Strong customer service and communication skills.
• Ability to think on your feet and adapt to changing situations.
• Attention to detail and safety compliance.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during a busy shift, ensuring smooth operations.
• Keep the bar safe, legal, and clean, addressing issues quickly and effectively.

Skills

Team leadership

Customer service

Communication

Problem solving

Job description

Flaming Grill in Salisbury is seeking a proactive Team Leader to guide a busy shift, ensuring the team has what they need and that service remains fast and friendly.

You’ll deputise for the management team, coordinate staff, keep orders moving, and make sure the bar is safe, legal and clean while any issues are resolved quickly.

Join a lively team with rewards including pension contributions, career development across our brands, and generous staff discounts on food and drink.