Bar Shift Leader | Outstanding Guest Experience

Flaming Grill - BRA_103; Sunderland; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution

Career development

Brand discounts

Employee assistance program

Maternity/Paternity policies

Menopause friendly employer

Greene King discounts

Wagestream access

Retail discounts

Job summary

Flaming Grill in the United Kingdom is seeking a hands-on Team Leader to guide our front-of-house team, ensuring every shift runs like clockwork and every guest leaves with a heartfelt, memorable experience. You will deputise for the management team, help organise the team during busy periods, and keep the bar safe, legal and clean while delivering great service.

We offer competitive pay, pension contributions and extensive perks including career development, staff discounts, and wellbeing

Qualifications

• Proven ability to lead a team through busy shifts.
• Maintain high standards of service and guest experience.
• Ability to think quickly and resolve issues as they arise.
• Strong verbal and written English, including allergen controls.

Responsibilities

• Lead the front-of-house team to ensure shifts run smoothly.
• Deputise for management and resolve issues in their absence.
• Organise and coordinate the team during busy periods for efficient service.
• Maintain a safe, legal, and clean bar environment at all times.

Skills

Team leadership

Attention to detail

Adaptability

Team player

English language

Job description

Flaming Grill in the United Kingdom is seeking a hands-on Team Leader to guide our front-of-house team, ensuring every shift runs like clockwork and every guest leaves with a heartfelt, memorable experience. You will deputise for the management team, help organise the team during busy periods, and keep the bar safe, legal and clean while delivering great service.

We offer competitive pay, pension contributions and extensive perks including career development, staff discounts, and wellbeing