Team Leader: Drive Exceptional Service & Team Excellence

greene king; Cottingham; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Pension contribution

Apprenticeship training

Staff discounts

Employee assistance program

Maternity / Paternity policies

Menopause friendly employer

Inns and hotels discount

Refer a friend bonus

Wagestream

Retail discounts

Job summary

Flaming Grill, part of Greene King, is seeking a Team Leader to guide the shift and ensure the team has what they need to run smoothly. You will uphold high standards and keep customers happy while supporting the management team during busy periods.

Lead by example, ensure safety, compliance, and a welcoming atmosphere for guests. You will empower staff, handle issues promptly, and drive a positive, efficient shift environment.

Qualifications

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Job description

Flaming Grill, part of Greene King, is seeking a Team Leader to guide the shift and ensure the team has what they need to run smoothly. You will uphold high standards and keep customers happy while supporting the management team during busy periods.

Lead by example, ensure safety, compliance, and a welcoming atmosphere for guests. You will empower staff, handle issues promptly, and drive a positive, efficient shift environment.