Shift Supervisor: Lead Baristas & Elevate Experience

Cobra Coffee - Starbucks Franchisee; Orpington; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

28 days holiday (inc. Bank Holidays)

Unlimited coffee on shift

Discounts on beverages and food on and

30% discount on bottled beverages and…

Job summary

Cobra Coffee, a Starbucks UK franchised partner, invites applications for a Shift Supervisor to lead daily shifts, coach baristas, and ensure high quality service and products. You will be at the heart of a fast-paced store, guiding teams to deliver the Starbucks Experience to every customer.

The role involves collaboration with the Store Manager, prioritising resources, resolving issues on the floor, and promoting internal growth opportunities while maintaining store standards and safety.

Qualifications

• Previous coaching or supervisory experience in a customer facing role.

Responsibilities

• Collaborate with the Store Manager to lead shifts and inspire partners.
• Set priorities and delegate tasks to drive store profitability.
• Motivate the store team to deliver the Starbucks Experience for customers.

Skills

Supervisory experience

Customer service

Job description

Cobra Coffee, a Starbucks UK franchised partner, invites applications for a Shift Supervisor to lead daily shifts, coach baristas, and ensure high quality service and products. You will be at the heart of a fast-paced store, guiding teams to deliver the Starbucks Experience to every customer.

The role involves collaboration with the Store Manager, prioritising resources, resolving issues on the floor, and promoting internal growth opportunities while maintaining store standards and safety.