Shift Supervisor: Lead a Fast, Friendly Team & Perks

Greggs; Stafford; Sur place; GBP 27 000 - 35 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit share

Health and Wellbeing App

Holiday entitlement growth

Share plans

Pension match

Employee assistance

Long service awards

Savings discounts

Résumé du poste

Greggs is seeking a proactive Shift Manager to lead a busy shop, ensuring excellent customer service and smooth day-to-day operations across in-store, delivery, and Click & Collect channels. You’ll inspire and mentor the team, manage shifts, prepare products, maintain displays, and ensure the shop remains clean and welcoming at all times.

In this role you will help drive operational excellence, coach colleagues, and support the shop’s performance while delivering a brilliant customer experience.

Qualifications

• Reliable with natural leadership abilities.
• Strong customer-service mindset and communication skills.
• Experience in supervising or managing a small team is desirable.

Responsabilités

• Inspire the team to deliver excellent results and maintain shop standards.
• Lead by example and serve customers quickly and warmly.
• Prepare products (e.g., sandwiches) and manage ovens.
• Keep displays stocked and shop clean and presentable.

Connaissances

Leadership

Customer service

Team supervision

Description du poste

Greggs is seeking a proactive Shift Manager to lead a busy shop, ensuring excellent customer service and smooth day-to-day operations across in-store, delivery, and Click & Collect channels. You’ll inspire and mentor the team, manage shifts, prepare products, maintain displays, and ensure the shop remains clean and welcoming at all times.

In this role you will help drive operational excellence, coach colleagues, and support the shop’s performance while delivering a brilliant customer experience.