Shift Supervisor: Lead a fast, friendly, customer-first team

Greggs; Dumfries; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Competitive pay paid weekly

Colleague discount up to 50%

Free hot drinks on shift

Paid breaks

Profit sharing 10% of profits to staff

Health and Wellbeing App with RemoteGP

Holiday entitlement grows with career

Colleague share plans

Pension scheme with up to 7% employer/

Employee assistance app and helpline

Long service awards

Savings and discounts for shopping

Job summary

Greggs is seeking a Shift Manager to lead the shop when the Manager is away, inspiring the team and ensuring exceptional customer service across in-shop, delivery, Click + Collect and drive-thru channels.

You will supervise a busy shift, prepare products, manage ovens, maintain displays, and keep the store clean and welcoming for customers. Competitive pay and benefits are provided in a lively, inclusive environment.

Qualifications

• Experience supervising a team in a customer-focused environment.
• Strong focus on delivering excellent customer service.
• Ability to motivate and inspire a team to meet standards.

Responsibilities

• Inspire the team to deliver excellent results and maintain shop standards.
• Lead by example and serve customers quickly and warmly.
• Prepare products, including making sandwiches and managing ovens.
• Ensure displays are well stocked with a wide range of choices.
• Keep the shop clean, tidy and presentable at all times.

Skills

Leadership

Customer service

Team supervision

Job description

Greggs is seeking a Shift Manager to lead the shop when the Manager is away, inspiring the team and ensuring exceptional customer service across in-shop, delivery, Click + Collect and drive-thru channels.

You will supervise a busy shift, prepare products, manage ovens, maintain displays, and keep the store clean and welcoming for customers. Competitive pay and benefits are provided in a lively, inclusive environment.