Shift Manager: Lead a Fast, Customer-First Team

Greggs plc; Pembroke; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing (10% of profits)

Health and wellbeing app

Holiday entitlement grows with you

Share plans

Pension scheme (7% match)

Employee assistance app

Long service awards

Savings & discounts

Job summary

Greggs plc seeks a Shift Manager to lead the shop when the Store Manager isn’t present. You’ll motivate the team, ensure customers have a brilliant experience, and run daily operations across in‑shop, delivery, Click+Collect and drive‑thru channels.

The role involves preparing products, stocking displays, maintaining cleanliness, and delivering fast, friendly service. Supervisory experience is welcome.

Qualifications

• Proven leadership abilities in a customer‑facing environment.
• Strong focus on delivering exceptional customer service.
• Experience supervising a team during busy shifts.

Responsibilities

• Inspire the team to deliver excellent results and maintain shop standards.
• Lead by example with fast, friendly customer service.
• Prepare products, including sandwiches, and manage ovens.
• Keep displays stocked and the shop clean and presentable.

Skills

Leadership

Customer service

Team supervision

Staff motivation

Job description

Greggs plc seeks a Shift Manager to lead the shop when the Store Manager isn’t present. You’ll motivate the team, ensure customers have a brilliant experience, and run daily operations across in‑shop, delivery, Click+Collect and drive‑thru channels.

The role involves preparing products, stocking displays, maintaining cleanliness, and delivering fast, friendly service. Supervisory experience is welcome.