Shift Manager: Lead Store Team & Customer Experience (London)

Iceland Foods; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail company is looking for a passionate Shift Manager in London. The ideal candidate will have experience in retail management, focusing on team leadership and customer satisfaction. Responsibilities include enhancing product availability, developing team members, and ensuring adherence to cash handling policies. Benefits include a 15% store discount, 28 days holiday, and opportunities for career progression in an inclusive work environment.

Benefits

15% discount in all stores

28 days holiday

Christmas vouchers

Refer a Friend scheme

Long service awards

Option to join a healthcare plan

Grocery Aid support

Qualifications

• Proven experience in a retail management or supervisory role.
• Communicates effectively with every colleague to deliver store tasks first time.
• Plans and organizes the shift, utilizing every team member.
• Provides balanced feedback to improve colleague performance.
• Sets the pace of the team by being hands-on.

Responsibilities

• Focus on delivering great availability for customers.
• Engage and develop team members.
• Follow cash handling and security processes.
• Provide the best digital service through correct processes.
• Lead with an approachable and enthusiastic demeanor.

Skills

Retail management experience

Effective communication

Planning and organization

Providing feedback

Hands-on leadership

Job description

A leading retail company is looking for a passionate Shift Manager in London. The ideal candidate will have experience in retail management, focusing on team leadership and customer satisfaction. Responsibilities include enhancing product availability, developing team members, and ensuring adherence to cash handling policies. Benefits include a 15% store discount, 28 days holiday, and opportunities for career progression in an inclusive work environment.