Shift Manager - Lead Bakery & Customer Service

Greggs; Hemel Hempstead; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Colleague discount

Free hot drinks

Paid breaks

We share 10% of all our profits with우리

Health and Wellbeing App

Holiday entitlement grows

Colleague share plans

Pension scheme

Employee assistance app and helpline

Longserviceawards

Savings and discounts

Job summary

Greggs in Hemel Hempstead is recruiting a Shift Manager to lead the shop when the Manager isn’t around and to drive exceptional customer service. You’ll motivate the team, ensure the shop runs smoothly, and help deliver great food to customers across in-store, delivery, Click+Collect and drive thru channels.

Responsibilities include inspiring the team, serving customers quickly and warmly, preparing products, keeping displays stocked, and maintaining a clean, presentable shop.

Qualifications

• You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.
• You'll also be supportive of an inclusive culture - recognising and valuing that difference is good.
• If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you.

Responsibilities

• Inspire the team to deliver amazing results and maintain the excellent standards of the shop
• Lead by example and serve our customers in a fast and friendly manner
• Prepare our much-loved products, including making sandwiches and managing the ovens
• Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
• Keep the shop looking clean, tidy and presentable

Skills

Leadership

Customer service

Job description

Greggs in Hemel Hempstead is recruiting a Shift Manager to lead the shop when the Manager isn’t around and to drive exceptional customer service. You’ll motivate the team, ensure the shop runs smoothly, and help deliver great food to customers across in-store, delivery, Click+Collect and drive thru channels.

Responsibilities include inspiring the team, serving customers quickly and warmly, preparing products, keeping displays stocked, and maintaining a clean, presentable shop.