Shift Manager - Lead a Team & Deliver Great Service

Greggs; Blackburn; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing (10%)

Health and Wellbeing App

Holiday entitlement that grows

Colleague share plans

Pension scheme (7% match)

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs in Blackburn is seeking a Shift Manager to oversee the shop in the Manager's absence, lead by example and ensure exceptional customer service.

You will motivate the team, keep displays stocked, prepare products like sandwiches and manage the ovens, and maintain a clean, welcoming store environment. This role supports in-shop, delivery, Click + Collect and drive-thru channels with a focus on fast, friendly service.

Qualifications

• Reliable with natural leadership abilities
• Passion for delivering exceptional customer service

Responsibilities

• Look after the shop when the Manager isn't around and lead the team
• Engage and motivate the team to deliver excellent results
• Prepare products including sandwiches and manage ovens
• Keep displays stocked and the shop clean and presentable
• Ensure a fast, friendly service across channels (in-store, delivery, Click + Collect, drive-thru)

Job description

Greggs in Blackburn is seeking a Shift Manager to oversee the shop in the Manager's absence, lead by example and ensure exceptional customer service.

You will motivate the team, keep displays stocked, prepare products like sandwiches and manage the ovens, and maintain a clean, welcoming store environment. This role supports in-shop, delivery, Click + Collect and drive-thru channels with a focus on fast, friendly service.