Shift Manager - Lead a High-Energy Team and Delight Guests

Shiftlife Assuranceall; Horncastle; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Bonus up to 10%

Secret Shopper bonus

28 days holiday

Free meals on shift

Life assurance

Job summary

Five Guys is seeking a Shift Manager in the UK to lead a busy dining area and line, ensuring a high-energy, customer-focused service. You will motivate the crew, uphold brand standards, and contribute to a positive shift environment.

You should have at least 1 year of management experience in a fast-paced hospitality setting, with a focus on guest satisfaction, food hygiene, and efficient shift execution. This role requires flexibility for evenings and weekends.

Qualifications

• Minimal 1 year of management experience in high-volume hospitality.
• Proven ability to drive guest satisfaction and positive reviews.
• Good knowledge of food hygiene and health & safety standards.
• Willingness to work varied shifts, including evenings and weekends.

Responsibilities

• Lead from the front on the dining floor and on the line.
• Ensure smooth shift operations and uphold Five Guys standards.
• Handle customer complaints promptly and honestly.
• Support General Manager in delivering great burgers and fries.

Skills

Leadership

Customer service

Financial literacy

Team management

Flexibility

Job description

Five Guys is seeking a Shift Manager in the UK to lead a busy dining area and line, ensuring a high-energy, customer-focused service. You will motivate the crew, uphold brand standards, and contribute to a positive shift environment.

You should have at least 1 year of management experience in a fast-paced hospitality setting, with a focus on guest satisfaction, food hygiene, and efficient shift execution. This role requires flexibility for evenings and weekends.