Shift Manager - Lead Busy Team with Growth Path

Shiftlife Assuranceall; Ringwood; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Social events

Team competitions

Employee discount

Wellbeing support

Career development

Parental leave

Pension

Bonus up to 10%

Secret Shopper bonus

Holiday entitlement

Free meals

Life assurance

Job summary

Five Guys is seeking a Shift Manager in the United Kingdom to lead daily operations on the line and dining area. You will work closely with the General Manager to ensure consistent quality, speed, and an outstanding guest experience across every shift.

The role rewards hands-on leadership, a focus on customer satisfaction, and an energetic, fun work environment. Evening/weekend availability is expected.

Qualifications

• 1 year+ management experience in high-volume hospitality or QSR.
• Obsessive focus on guest experience with measurable satisfaction results.
• Basic understanding of food hygiene and health & safety standards.
• Natural motivator who leads by example and drives performance.

Responsibilities

• Lead from the front on the line and dining area, hands-on.
• Support GM to deliver great burgers/fries and guest experience.
• Create a positive working environment aligned with company values.
• Handle complaints promptly and maintain open, honest communication.
• Ensure shifts run smoothly and uphold shift-management standards.

Skills

Management experience

Customer service leadership

Food hygiene awareness

Team motivation

Job description

Five Guys is seeking a Shift Manager in the United Kingdom to lead daily operations on the line and dining area. You will work closely with the General Manager to ensure consistent quality, speed, and an outstanding guest experience across every shift.

The role rewards hands-on leadership, a focus on customer satisfaction, and an energetic, fun work environment. Evening/weekend availability is expected.