Shift Manager

DPD Group UK; Preston; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading logistics firm in Preston is seeking an experienced Shift Manager to strengthen depot operations. This pivotal role involves working closely with drivers to ensure outstanding service delivery. Responsibilities include achieving depot targets, resolving driver issues, and maintaining compliance with documentation. The ideal candidate has proven people management experience in a fast-paced environment. Joining the team offers great career development and a supportive work environment.

Benefits

Holiday trading

Enhanced maternity and paternity package

Free life assurance

Health kiosks

Vitality at work

Free on-site parking

Discounted shopping

Milestone Days off

Free eye tests

Qualifications

• Experience in a fast-paced operation with proven people management skills in a transport setting.
• Ability to inspire and motivate a team effectively.
• Decisive in problem resolution and time management.

Responsibilities

• Achieve depot targets for Core Routes and Stops Per Route.
• Maintain communication with drivers to resolve issues.
• Ensure accurate completion of documentation and compliance with requirements.

Skills

People management

Strong communication skills

Decision making

Problem resolution

Time management

Data analysis

Tools

Google Chrome applications

Job description

We are currently recruiting for an experienced Shift Manager to help strengthen our depot operations management team.

In this role you will be working closely with our self employed Owner Drivers (ODs) and Employed Drivers building a strong relationship with them and keeping the drivers engaged well managed and motivated to ensure outstanding service is delivered.

Key Accountabilities

• Ensure depot target for Core Routes is achieved
• Ensure depot target Stops Per Route (SPR) is achieved
• Ensuring all other delivery & collection routes are properly set.
• Ensure all drivers scan and load their vans for delivery in a safe timely and efficient manner.
• Maintaining on-going communication with drivers to resolve any issues.
• Ensuring adequate resources are available to guarantee any ad-hoc collections are picked up either via your pool of drivers or by using couriers / agencies.
• Ensuring that all relevant documentation and systems are completed accurately and in line with company and / or legislative requirements.
• Working to set Key Performance Indicators including Service Cost Productivity Transport and Health and Safety.
• Ensure Depot Clear is achieved in line with depot targets.

Qualifications

• You will have experience in a fast paced operation with proven and demonstrable people management experience involving direct accountability and responsibility for motivating and leading a high performing team ideally within a Transport Setting.
• Strong communication skills with the ability to inspire, motivate and manage a team.
• Decisive and effective decision making, problem resolution and time management skills.
• Demonstrate high levels of resilience, self‑motivation and flexibility.
• Excellent computer skills with the ability to use Google Chrome applications.
• The ability to do comprehensive reporting alongside analysis of data is a key requirement for this role.
• Highly vigilant to any unscrupulous activity taking swift and appropriate action.
• Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.

Benefits

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Health Kiosks visiting every location
• Vitality at Work
• Free On Site Parking
• Discounted shopping from 100s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers promises then this is the job for you! Apply today.

Remote Work: No

Employment Type: Full‑time

Key Skills: Restaurant Experience, Labor Cost Analysis, Customer Service, Communication skills, Basic Math, Food Safety Experience, Management Experience, Shift Management, Employment & Labor Law, Leadership Experience, P&L Management, Supervising Experience.

Experience: years

Vacancy: 1